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Desktop crashes at startup

desktop
add-ons

I start the Desktop, it shows the window, starts to load data and then crashes. Desktop v 3.6.2, not sure about version of the web, how to check? Time tracker and MSVS plugin works well

Dbgview.exe output: 00000000 0.00000000 [4236] CounterSoft Gemini: Start PageLoad
00000001 0.00196406 [4236] CounterSoft Gemini: Start BindURLCombo
00000002 0.01690783 [4236] CounterSoft Gemini: URL: http://localhost/gemini/
00000003 0.01695528 [4236] CounterSoft Gemini: URL: http://pm.staturedev.com/
00000004 0.01700784 [4236] CounterSoft Gemini: Matched URL: http://pm.staturedev.com/
00000005 0.02224568 [4236] CounterSoft Gemini: End BindURLCombo 00000006 0.02617413 [4236] CounterSoft Gemini: Read Registry: WinAuth. В экземпляре объекта не задана ссылка на объект. :: CounterSoft.Gemini.Client.Helpers :: в CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder) 00000007 0.02621202 [4236] CounterSoft Gemini: UserName: ilya.golets
00000008 0.02629736 [4236] CounterSoft Gemini: Folder: Desktop
00000009 0.02921272 [4236] CounterSoft Gemini: Start ProxyServerSetting 00000010 0.02939773 [4236] CounterSoft Gemini: Read Registry: ProxyServerName. В экземпляре объекта не задана ссылка на объект. :: CounterSoft.Gemini.Client.Helpers :: в CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder) 00000011 0.03890911 [4236] CounterSoft Gemini: Start SetControlLocation 00000012 0.03914054 [4236] CounterSoft Gemini: End SetControlLocation
00000013 0.03916853 [4236] CounterSoft Gemini: End ProxyServerSetting
00000014 0.03933271 [4236] CounterSoft Gemini: Data loaded: 20
00000015 0.04031235 [4236] CounterSoft Gemini: Start language Changed
00000016 0.04033795 [4236] CounterSoft Gemini: End Language Changed:
00000017 0.04052432 [4236] CounterSoft Gemini: Start language Changed
00000018 0.04749137 [4236] CounterSoft Gemini: Start Localize
00000019 0.05923305 [4236] CounterSoft Gemini: End Localize 00000020 0.05924944 [4236] CounterSoft Gemini: End Language Changed: pt-BR
00000021 0.05935457 [4236] CounterSoft Gemini: User Language: en-US 00000022 0.05954913 [4236] CounterSoft Gemini: Start language Changed
00000023 0.05957473 [4236] CounterSoft Gemini: Start Localize
00000024 0.06223717 [4236] CounterSoft Gemini: End Localize 00000025 0.06225560 [4236] CounterSoft Gemini: End Language Changed: en-US
00000026 0.06228325 [4236] CounterSoft Gemini: Language Set:
00000027 0.06230100 [4236] CounterSoft Gemini: End PageLoad 00000028 0.06267272 [4236] CounterSoft Gemini: Read Registry: ProxyEnabled. В экземпляре объекта не задана ссылка на объект. :: CounterSoft.Gemini.Client.Helpers :: в CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder)
00000029 0.06282393 [4236] CounterSoft Gemini: Read Registry: WinAuth. В экземпляре объекта не задана ссылка на объект. :: CounterSoft.Gemini.Client.Helpers :: в CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder) 00000030 0.07368496 [4236] CounterSoft Gemini: Start DoLogin
00000031 0.07521040 [4236] CounterSoft Gemini: Checking Model.Authenticated 00000032 0.07522815 [4236] CounterSoft Gemini: Checking offline setting 00000033 0.07527150 [4236] CounterSoft Gemini: Checking webservices URL suffix: http://pm.staturedev.com/
00000034 0.07531007 [4236] CounterSoft Gemini: Starting logon process
00000035 0.07547870 [4236] CounterSoft Gemini: Calling ServiceHelper.AuthorisationServicesLogIn 00000036 1.70123136 [4236] CounterSoft Gemini: Registry Helper Delete pwd. В экземпляре объекта не задана ссылка на объект. :: CounterSoft.Gemini.Client.Helpers :: в CounterSoft.Gemini.Client.Helpers.RegistryHelper.DeleteExistingPassword(String pair, RegistryKey regKey)
00000037 1.70192659 [4236] CounterSoft Gemini: Registry Helper Delete pwd. В экземпляре объекта не задана ссылка на объект. :: CounterSoft.Gemini.Client.Helpers :: в CounterSoft.Gemini.Client.Helpers.RegistryHelper.DeleteExistingPassword(String pair, RegistryKey regKey)
00000038 1.71939695 [4236] CounterSoft Gemini: DoLogin End
00000039 1.79219043 [4236] CounterSoft Gemini: Start MainFormPageLoad
00000040 1.81796753 [4236] CounterSoft Gemini: Start Checking Previous Installation 00000041 1.81822693 [4236] CounterSoft Gemini: End Checking Previous Installation
00000042 1.81836593 [4236] CounterSoft Gemini: Read Registry: FORMSTATE. В экземпляре объекта не задана ссылка на объект. :: CounterSoft.Gemini.Client.Helpers :: в CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder)
00000043 1.81850207 [4236] CounterSoft Gemini: Read Registry: FORMWIDTH. В экземпляре объекта не задана ссылка на объект. :: CounterSoft.Gemini.Client.Helpers :: в CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder)
00000044 1.81863654 [4236] CounterSoft Gemini: Read Registry: FORMHEIGHT. В экземпляре объекта не задана ссылка на объект. :: CounterSoft.Gemini.Client.Helpers :: в CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder)
00000045 1.82398736 [4236] CounterSoft Gemini: Read Registry: PANELFILTERSWIDTH. В экземпляре объекта не задана ссылка на объект. :: CounterSoft.Gemini.Client.Helpers :: в CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder)
00000046 1.82883644 [4236] CounterSoft Gemini: Start LoadMain
00000047 1.83184087 [4236] CounterSoft Gemini: Start LoadProjects
00000048 2.48328876 [4236] CounterSoft Gemini: Start NewProjectSelected 00000049 2.48330283 [4236] CounterSoft Gemini: End NewProjectSelected
00000050 2.53243256 [4236] CounterSoft Gemini: Start NewProjectSelected 00000051 2.53245616 [4236] CounterSoft Gemini: End NewProjectSelected
00000052 2.53745937 [4236] CounterSoft Gemini: End LoadProjects 00000053 2.54762268 [4236] CounterSoft Gemini: Start SetLanguages
00000054 2.54976773 [4236] CounterSoft Gemini: End SetLanguages 00000055 2.55738091 [4236] CounterSoft Gemini: Start Localize
00000056 2.61480045 [4236] CounterSoft Gemini: End Localize 00000057 2.61585927 [4236] CounterSoft Gemini: Start NewFilter
00000058 2.61715364 [4236] CounterSoft Gemini: End NewFilter
00000059 2.61818790 [4236] CounterSoft Gemini: Start AddPagingControl
00000060 2.63457894 [4236] CounterSoft Gemini: End AddPagingControl 00000061 2.63758302 [4236] CounterSoft Gemini: Start GetImageProjectAttributes
00000062 5.13594484 [4236] CounterSoft Gemini: End GetImageProjectAttributes
00000063 5.14104414 [4236] CounterSoft Gemini: Start GetIssues
00000064 5.14409971 [4236] CounterSoft Gemini: Start GetProjectAttributes
00000065 5.14568996 [4236] CounterSoft Gemini: Start UIControlVisibility
00000066 5.14873934 [4236] CounterSoft Gemini: End UIControlVisibility
00000067 5.15358067 [4236] CounterSoft Gemini: Start ShowOfflineChanges 00000068 5.15609932 [4236] CounterSoft Gemini: End ShowOfflineChanges
00000069 5.15704107 [4236] CounterSoft Gemini: Start CheckUserFolder
00000070 5.15711021 [4236] CounterSoft Gemini: Read KeyName :FileDownloadPathPath :C:\Documents and Settings\igolets\Application Data\CounterSoft
00000071 5.15855694 [4236] CounterSoft Gemini: End CheckUserFolder
00000072 5.15858698 [4236] CounterSoft Gemini: End LoadMain 00000073 5.15861225 [4236] CounterSoft Gemini: End MainFormPageLoad

ilya
· 1
ilya
Replies (8)
helpful
0
not helpful

Please check your web app version by logging in and the version should be at the bottom of the page and on the bottom left hand side of stats in the main page.

When it crashes, what do you get? an exception or is it just goes away?
Can you please check windows event viewer for errors as well?


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

Hi,

Server version is v3.6.2 Build 2583, info from event viewer is below.

I get Windows system message reporting the application was unexpectedly stopped. Here is the text from that window:

Описание: Stopped working

Сигнатура проблемы: Имя события проблемы: CLR20r3 Сигнатура проблемы 01: TXSMCGLPITFQH235JXU24AXC15J2FEET Сигнатура проблемы 02: 3.6.2.2583 Сигнатура проблемы 03: 4b602c96 Сигнатура проблемы 04: System Сигнатура проблемы 05: 2.0.0.0 Сигнатура проблемы 06: 4a275e12 Сигнатура проблемы 07: 1fb0 Сигнатура проблемы 08: 1c8 Сигнатура проблемы 09: System.Net.WebException Версия ОС: 6.1.7600.2.0.0.256.48 Код языка: 1049

Ознакомьтесь с заявлением о конфиденциальности в Интернете: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0419

Если заявление о конфиденциальности в Интернете недоступно, ознакомьтесь с его локальным вариантом: C:\Windows\system32\ru-RU\erofflps.txt

================================== And after I close this window an event in Application Log appears: Имя журнала: Application Источник: Windows Error Reporting Дата: 04.02.2010 16:11:02 Код события: 1001 Категория задачи:Отсутствует Уровень: Сведения Ключевые слова:Классический Пользователь: Н/Д Компьютер: name-pc Описание: Контейнер ошибки , тип 0 Имя события: CLR20r3 Ответ: Нет данных Идентификатор CAB: 0

Сигнатура проблемы: P1: TXSMCGLPITFQH235JXU24AXC15J2FEET P2: 3.6.2.2583 P3: 4b602c96 P4: System P5: 2.0.0.0 P6: 4a275e12 P7: 1fb0 P8: 1c8 P9: System.Net.WebException P10:

Вложенные файлы:

Эти файлы можно найти здесь: C:\Users\igolets\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrashTXSMCGLPITFQH235f27e7798c592ef96bb6cf980d2c52c50dd92dbd7_34cabb36

Символ анализа: Повторный поиск решения: 0 Идентификатор отчета: b6fc6fe6-118e-11df-8b0e-00241d876389 Состояние отчета: 0 Xml события: 1001 4 0 0x80000000000000 4644 Application ilyagolets-pc 0 CLR20r3 Нет данных 0 TXSMCGLPITFQH235JXU24AXC15J2FEET 3.6.2.2583 4b602c96 System 2.0.0.0 4a275e12 1fb0 1c8 System.Net.WebException C:\Users\igolets\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrashTXSMCGLPITFQH235f27e7798c592ef96bb6cf980d2c52c50dd92dbd7_34cabb36 0 b6fc6fe6-118e-11df-8b0e-00241d876389 0

================================== Contents of error report: Version=1 EventType=CLR20r3 EventTime=129097626507429478 ReportType=2 Consent=1 ReportIdentifier=b6fc6fe6-118e-11df-8b0e-00241d876389 Response.type=4 Sig[0].Name=Сигнатура проблемы 01 Sig[0].Value=TXSMCGLPITFQH235JXU24AXC15J2FEET Sig[1].Name=Сигнатура проблемы 02 Sig[1].Value=3.6.2.2583 Sig[2].Name=Сигнатура проблемы 03 Sig[2].Value=4b602c96 Sig[3].Name=Сигнатура проблемы 04 Sig[3].Value=System Sig[4].Name=Сигнатура проблемы 05 Sig[4].Value=2.0.0.0 Sig[5].Name=Сигнатура проблемы 06 Sig[5].Value=4a275e12 Sig[6].Name=Сигнатура проблемы 07 Sig[6].Value=1fb0 Sig[7].Name=Сигнатура проблемы 08 Sig[7].Value=1c8 Sig[8].Name=Сигнатура проблемы 09 Sig[8].Value=System.Net.WebException DynamicSig[1].Name=Версия ОС DynamicSig[1].Value=6.1.7600.2.0.0.256.48 DynamicSig[2].Name=Код языка DynamicSig[2].Value=1049 UI[2]=C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Desktop\CounterSoft.Gemini.Client.Desktop.exe UI[3]=Прекращена работа программы "CounterSoft Gemini Desktop Client" UI[4]=Windows может провести поиск способа устранения этой ошибки в Интернете. UI[5]=Искать решение проблемы в Интернете и закрыть программу UI[6]=Проверить наличие способа исправления ошибки в Интернете позднее и закрыть программу UI[7]=Закрыть программу LoadedModule[0]=C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Desktop\CounterSoft.Gemini.Client.Desktop.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL LoadedModule[3]=C:\Windows\system32\KERNEL32.dll LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll LoadedModule[6]=C:\Windows\system32\msvcrt.dll LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll LoadedModule[8]=C:\Windows\system32\RPCRT4.dll LoadedModule[9]=C:\Windows\system32\SHLWAPI.dll LoadedModule[10]=C:\Windows\system32\GDI32.dll LoadedModule[11]=C:\Windows\system32\USER32.dll LoadedModule[12]=C:\Windows\system32\LPK.dll LoadedModule[13]=C:\Windows\system32\USP10.dll LoadedModule[14]=C:\Windows\system32\IMM32.DLL LoadedModule[15]=C:\Windows\system32\MSCTF.dll LoadedModule[16]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll LoadedModule[17]=C:\Windows\WinSxS\amd64microsoft.vc80.crt1fc8b3b9a1e18e3b8.0.50727.4927none88dce9872fb18caf\MSVCR80.dll LoadedModule[18]=C:\Windows\system32\shell32.dll LoadedModule[19]=C:\Windows\system32\ole32.dll LoadedModule[20]=C:\Windows\system32\profapi.dll LoadedModule[21]=C:\Windows\assembly\NativeImagesv2.0.5072764\mscorlib\9a017aa8d51322f18a40f414fa35872d\mscorlib.ni.dll LoadedModule[22]=C:\Windows\system32\CRYPTBASE.dll LoadedModule[23]=C:\Windows\system32\uxtheme.dll LoadedModule[24]=C:\Program Files (x86)\Yandex\Punto Switcher\pshook64.dll LoadedModule[25]=C:\Windows\system32\imagehlp.dll LoadedModule[26]=C:\Windows\assembly\GACMSIL\mscorlib.resources\2.0.0.0rub77a5c561934e089\mscorlib.resources.dll LoadedModule[27]=C:\Windows\system32\CRYPTSP.dll LoadedModule[28]=C:\Windows\system32\rsaenh.dll LoadedModule[29]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll LoadedModule[30]=C:\Windows\system32\VERSION.dll LoadedModule[31]=C:\Windows\assembly\NativeImagesv2.0.5072764\System\247913fa7ae6fcf04ea33d28d24ab611\System.ni.dll LoadedModule[32]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.Drawing\10f1e1ffca16e550af8a8fd7685a48ef\System.Drawing.ni.dll LoadedModule[33]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.Windows.Forms\2e0044fa7cabadce65fa8964fe2c90dd\System.Windows.Forms.ni.dll LoadedModule[34]=C:\Windows\assembly\GACMSIL\Telerik.WinControls.GridView\6.1.0.05bb2a467cbec794e\Telerik.WinControls.GridView.dll LoadedModule[35]=C:\Windows\system32\RpcRtRemote.dll LoadedModule[36]=C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Desktop\CounterSoft.Gemini.Client.UI.dll LoadedModule[37]=C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Desktop\CounterSoft.Gemini.Client.Helpers.dll LoadedModule[38]=C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Desktop\CounterSoft.Gemini.Client.Commons.dll LoadedModule[39]=C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Desktop\CounterSoft.Gemini.Commons.dll LoadedModule[40]=C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Desktop\CounterSoft.Gemini.WebServices.dll LoadedModule[41]=C:\Windows\assembly\GACMSIL\Telerik.WinControls.Docking\6.1.0.05bb2a467cbec794e\Telerik.WinControls.Docking.dll LoadedModule[42]=C:\Windows\assembly\GACMSIL\Telerik.WinControls.UI\6.1.0.05bb2a467cbec794e\Telerik.WinControls.UI.dll LoadedModule[43]=C:\Windows\assembly\GACMSIL\Telerik.WinControls\6.1.0.05bb2a467cbec794e\Telerik.WinControls.dll LoadedModule[44]=C:\Windows\system32\dwmapi.dll LoadedModule[45]=C:\Windows\WinSxS\amd64microsoft.windows.gdiplus6595b64144ccf1df1.1.7600.16385none2b4f45e87195fcc4\gdiplus.dll LoadedModule[46]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.Xml\1fb1b14199d6aec70df1a0626a3ae5f2\System.Xml.ni.dll LoadedModule[47]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.Design\eb22b2810da7ec92a78291c48bf7e74d\System.Design.ni.dll LoadedModule[48]=C:\Windows\assembly\NativeImagesv2.0.5072764\Accessibility\77b98272a5ab8188eced5ff6cc571f58\Accessibility.ni.dll LoadedModule[49]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.Drawing.Desi#\b176362922deb1851592490cce69e0a7\System.Drawing.Design.ni.dll LoadedModule[50]=C:\Windows\assembly\GACMSIL\TelerikCommon\6.1.0.05bb2a467cbec794e\TelerikCommon.dll LoadedModule[51]=C:\Windows\system32\WindowsCodecs.dll LoadedModule[52]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.Data\46a0336046744a9f29986b208b8d38d4\System.Data.ni.dll LoadedModule[53]=C:\Windows\assembly\GAC64\System.Data\2.0.0.0b77a5c561934e089\System.Data.dll LoadedModule[54]=C:\Windows\system32\WS232.dll LoadedModule[55]=C:\Windows\system32\NSI.dll LoadedModule[56]=C:\Windows\system32\CRYPT32.dll LoadedModule[57]=C:\Windows\system32\MSASN1.dll LoadedModule[58]=C:\Windows\WinSxS\amd64microsoft.windows.common-controls6595b64144ccf1df6.0.7600.16385nonefa645303170382f6\comctl32.dll LoadedModule[59]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.Configuration\907b2b3dae591e0484acfc0ea63e8caa\System.Configuration.ni.dll LoadedModule[60]=C:\Windows\system32\apphelp.dll LoadedModule[61]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\diasymreader.dll LoadedModule[62]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.Web\d753bba0990df9a19883f05d5b681d3b\System.Web.ni.dll LoadedModule[63]=C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Desktop\CounterSoft.Gemini.Client.DisconnectedServices.dll LoadedModule[64]=C:\Windows\system32\rasapi32.dll LoadedModule[65]=C:\Windows\system32\rasman.dll LoadedModule[66]=C:\Windows\system32\rtutils.dll LoadedModule[67]=C:\Windows\system32\mswsock.dll LoadedModule[68]=C:\Windows\System32\wshtcpip.dll LoadedModule[69]=C:\Windows\System32\wship6.dll LoadedModule[70]=C:\Windows\system32\winhttp.dll LoadedModule[71]=C:\Windows\system32\webio.dll LoadedModule[72]=C:\Windows\system32\IPHLPAPI.DLL LoadedModule[73]=C:\Windows\system32\WINNSI.DLL LoadedModule[74]=C:\Windows\system32\dhcpcsvc6.DLL LoadedModule[75]=C:\Windows\system32\dhcpcsvc.DLL LoadedModule[76]=C:\Windows\system32\SspiCli.dll LoadedModule[77]=C:\Windows\system32\credssp.dll LoadedModule[78]=C:\Windows\system32\CFGMGR32.dll LoadedModule[79]=C:\Windows\system32\bcrypt.dll LoadedModule[80]=C:\Windows\system32\DNSAPI.dll LoadedModule[81]=C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Desktop\Newtonsoft.Json.dll LoadedModule[82]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.Core\27ed9d7013e71f31cacdf8cc438386b6\System.Core.ni.dll LoadedModule[83]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.ComponentMod#\c5ff0bbf91403d78f3e8bfda7b5956d1\System.ComponentModel.DataAnnotations.ni.dll LoadedModule[84]=C:\Windows\assembly\NativeImagesv2.0.5072764\System.Runtime.Seri#\12aaff696a0c54773664b4c5407deaa2\System.Runtime.Serialization.ni.dll LoadedModule[85]=C:\Windows\assembly\GACMSIL\System.resources\2.0.0.0rub77a5c561934e089\System.resources.dll FriendlyEventName=Работа прекращена ConsentKey=CLR20r3 AppName=CounterSoft Gemini Desktop Client AppPath=C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Desktop\CounterSoft.Gemini.Client.Desktop.exe ReportDescription=Stopped working


ilya
· 1
ilya
helpful
0
not helpful

Can you try it on another PC? or does it happen on more than 1?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

I've tried.

They have another issue - they can't register. Their computers are behind a corporate firewall which has password security enabled. They can't register, the program says password to Geminy does not match.

My PC can connect directly and I can register and have symptoms noted above.


ilya
· 1
ilya
helpful
0
not helpful

What errors (in DebugView) do they get? It should still work with a firewall as it is using the normal HTTP port (unless you have specified another).


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

00000000 0.00000000 [2024] CounterSoft Gemini: Start PageLoad
00000001 0.00116384 [2024] CounterSoft Gemini: Start BindURLCombo
00000002 0.01104128 [2024] CounterSoft Gemini: URL: http://localhost/gemini/
00000003 0.01112544 [2024] CounterSoft Gemini: End BindURLCombo 00000004 0.01470850 [2024] CounterSoft Gemini: Read Registry: WinAuth. Object reference not set to an instance of an object. :: CounterSoft.Gemini.Client.Helpers :: at CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder)
00000005 0.01477618 [2024] CounterSoft Gemini: UserName: Manager
00000006 0.01490343 [2024] CounterSoft Gemini: Folder: Desktop
00000007 0.01666448 [2024] CounterSoft Gemini: Start ProxyServerSetting 00000008 0.01712655 [2024] CounterSoft Gemini: Start ProxyServerSetting 00000009 0.02483437 [2024] CounterSoft Gemini: Start SetControlLocation 00000010 0.02505877 [2024] CounterSoft Gemini: End SetControlLocation
00000011 0.02533192 [2024] CounterSoft Gemini: Start SetControlLocation 00000012 0.02550087 [2024] CounterSoft Gemini: End SetControlLocation
00000013 0.02575963 [2024] CounterSoft Gemini: Data loaded: 20
00000014 0.02712489 [2024] CounterSoft Gemini: Start language Changed
00000015 0.02718348 [2024] CounterSoft Gemini: End Language Changed:
00000016 0.03450963 [2024] CounterSoft Gemini: Start language Changed
00000017 0.03812503 [2024] CounterSoft Gemini: Start Localize
00000018 0.27641669 [2024] CounterSoft Gemini: End Localize 00000019 0.27645740 [2024] CounterSoft Gemini: End Language Changed: pt-BR
00000020 0.27664304 [2024] CounterSoft Gemini: User Language: en-US 00000021 0.27804896 [2024] CounterSoft Gemini: Start language Changed
00000022 0.27810210 [2024] CounterSoft Gemini: Start Localize
00000023 0.29387805 [2024] CounterSoft Gemini: End Localize 00000024 0.29400957 [2024] CounterSoft Gemini: End Language Changed: en-US
00000025 0.29413131 [2024] CounterSoft Gemini: Language Set:
00000026 0.29418096 [2024] CounterSoft Gemini: End PageLoad 00000027 36.48436356 [2024] CounterSoft Gemini: Start DoLogin
00000028 36.48496628 [2024] CounterSoft Gemini: Checking Model.Authenticated 00000029 36.48500443 [2024] CounterSoft Gemini: Checking offline setting 00000030 36.48622131 [2024] CounterSoft Gemini: Checking webservices URL suffix: http://pm.staturedev.com/
00000031 36.48630905 [2024] CounterSoft Gemini: Starting logon process
00000032 36.48639679 [2024] CounterSoft Gemini: Calling ServiceHelper.AuthorisationServicesLogIn 00000033 36.85529327 [2024] CounterSoft Gemini: Exception caught during logon!
00000034 36.85849380 [2024] CounterSoft Gemini: Logon Exception. Could not load file or assembly 'System.ComponentModel.DataAnnotations, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified. :: Newtonsoft.Json :: at Newtonsoft.Json.Serialization.JsonTypeReflector.GetAssociateMetadataTypeFromAttribute(Type type)
00000035 36.85849380 [2024] at Newtonsoft.Json.Utilities.ThreadSafeStore2.AddValue(TKey key)
00000036 36.85849380 [2024] at Newtonsoft.Json.Utilities.ThreadSafeStore
2.Get(TKey key)
00000037 36.85849380 [2024] at Newtonsoft.Json.Serialization.JsonTypeReflector.GetAttribute[T](Type type)
00000038 36.85849380 [2024] at Newtonsoft.Json.Serialization.JsonTypeReflector.GetAttribute[T](ICustomAttributeProvider attributeProvider)
00000039 36.85849380 [2024] at Newtonsoft.Json.Serialization.JsonTypeReflector.GetConverterTypeFromAttribute(ICustomAttributeProvider attributeProvider)
00000040 36.85849380 [2024] at Newtonsoft.Json.Utilities.ThreadSafeStore2.AddValue(TKey key)
00000041 36.85849380 [2024] at Newtonsoft.Json.Utilities.ThreadSafeStore
2.Get(TKey key)
00000042 36.85849380 [2024] at Newtonsoft.Json.Serialization.JsonTypeReflector.GetConverter(ICustomAttributeProvider attributeProvider, Type targetConvertedType)
00000043 36.85849380 [2024] at Newtonsoft.Json.JsonSerializer.HasClassConverter(Type objectType, JsonConverter& converter)
00000044 36.85849380 [2024] at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValue(JsonReader reader, Type objectType, Object existingValue, JsonConverter memberConverter)
00000045 36.85849380 [2024] at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType)
00000046 36.85849380 [2024] at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
00000047 36.85849380 [2024] at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
00000048 36.85849380 [2024] at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
00000049 36.85849380 [2024] at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value)
00000050 36.85849380 [2024] at CounterSoft.Gemini.WebServices.BaseService.GetObjectFromResponse[T](Stream stream)
00000051 36.85849380 [2024] at CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType)
00000052 36.85849380 [2024] at CounterSoft.Gemini.WebServices.BaseService.WhoAmI()
00000053 36.85849380 [2024] at CounterSoft.Gemini.Client.Commons.Helpers.ServiceHelper.AuthorisationServicesLogIn(GeminiModel model, String sUserName, String sPassword, String apiKey, Boolean winAuthentication)
00000054 36.85849380 [2024] at CounterSoft.Gemini.Client.UI.Presenters.LoginPresenter.DoLogin()
00000055 36.87070465 [2024] CounterSoft Gemini: DoLogin End

.Net 3.5 installed


ilya
· 1
ilya
helpful
0
not helpful

After several rounds of trying and changing settings on proxy server I was able to connect trough proxy. But now I can't edit issues. When I open issue, set myself as assigned person and change status to Assigned and click Save & Close I get this error:

Удаленный сервер возвратил ошибку: (405) Недопустимый метод.

System.Net.WebException

Stack Trace: в System.Net.HttpWebRequest.GetResponse() в CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType) в CounterSoft.Gemini.WebServices.BaseService.GetResponse[T](String url, Object o, RequestType r) в CounterSoft.Gemini.WebServices.IssuesService.UpdateIssue(IssueEN issue) в CounterSoft.Gemini.Client.Commons.Helpers.ServiceHelper.UpdateFullIssue(GeminiModel model, IssueEN ieIssue, Int32 userID, Int32 projectID) в CounterSoft.Gemini.Client.UI.Presenters.IssueDetailPresenter.MySaveClick() в System.Windows.Forms.Control.OnClick(EventArgs e) в Telerik.WinControls.RadControl.OnClick(EventArgs e) в Telerik.WinControls.UI.RadButton.ButtonElement_Click(Object sender, EventArgs e) в Telerik.WinControls.RadItem.OnClick(EventArgs e) в Telerik.WinControls.UI.RadButtonItem.OnClick(EventArgs e) в Telerik.WinControls.RadItem.DoClick(EventArgs e) в Telerik.WinControls.RadItem.RaiseBubbleEvent(RadElement sender, RoutedEventArgs args) в Telerik.WinControls.RadItem.RaiseBubbleEvent(RadElement sender, RoutedEventArgs args) в Telerik.WinControls.ComponentInputBehavior.OnMouseUp(MouseEventArgs e) в Telerik.WinControls.RadControl.OnMouseUp(MouseEventArgs e) в System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) в System.Windows.Forms.Control.WndProc(Message& m) в Telerik.WinControls.RadControl.WndProc(Message& m) в System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) в System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


ilya
· 1
ilya
helpful
0
not helpful

You need to allow all verbs for the ASHX file handler in IIS for the Gemini site.

See: http://www.countersoft.com/downloads/v36/docs/GeminiInstallationGuide.pdf page 19


Saar Cohen
· 5000
Saar Cohen