Users getting logged out and system log entries
Gemini version 3.5.4 (Build 2435):
We've recently migrated too this version of Gemini but since the migration some users have complained about being logged off of the application unexpectedly - I have witnessed it myself when a user created a new comment and was immediately dumped back at the login screen.
I have also noticed entries (27 so far today) in the system log saying:
No Page.Request.UrlReferrer detected : /gemini/issue/ViewIssue.aspx
At around the same time, the server's application event log contains an entry:
Event Type: Information
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1315
Date: 12/11/2009
Time: 14:48:23
User: N/A
Computer: <server name>
Description:
Event code: 4005
Event message: Forms authentication failed for the request. Reason: The ticket supplied has expired.
Event time: 12/11/2009 14:48:23
Event time (UTC): 12/11/2009 14:48:23
Event ID: 6d955ec09c2c4daf848bdee63e40ca6b
Event sequence: 7296
Event occurrence: 35
Event detail code: 50202
Application information:
Application domain: /LM/W3SVC/1/Root/Gemini-1-129024795733767500
Trust level: Full
Application Virtual Path: /Gemini
Application Path: c:\inetpub\wwwroot\Gemini\
Machine name: <server name>
Process information:
Process ID: 3792
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Request information:
Request URL: http://<url root>/Gemini/Default.aspx?ReturnUrl=Forms authentication failed for the request. Reason: The ticket supplied has expired.fgeminiForms authentication failed for the request. Reason: The ticket supplied has expired.fissueForms authentication failed for the request. Reason: The ticket supplied has expired.fViewIssue.aspx12/11/2009 14:48:23fid12/11/2009 14:48:23d12889%26PROJID12/11/2009 14:48:23d156&id=12889&PROJID=156
Request path: /Gemini/Default.aspx
User host address: 151.182.146.22
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
I don't know whether they are related, but can you shed any light or suggest anything?
Cheers,
Nigel.
nharris
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Thursday, November 12, 2009, 2:59:08 PM |