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Double Emails - Gemini 2.03

web-app

Hello. Whenever someone creates an issue, there are two duplicate emails sent to them. Where can I go / What can I do to change this. (One email will suffice).

Thanks!

blendax78
· 1
blendax78
Replies (8)
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Are these exact copies? Is this new?


Saar Cohen
· 5000
Saar Cohen
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Yes, they are exact copies. It seems to be relatively recent, but then again, we've only just started using Gemini about a month ago.


blendax78
· 1
blendax78
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I have similar problem.

I found, that two copies of scheduling service  has started. When I have installed scheduling service version 2.3, installer create another one service in windows and both services are running together.

Stop one of them to resolve problem.

PS

Sorry for my bad English...

 


Nikolay_Ch
· 1
Nikolay_Ch
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Hi. Thanks for the answer, but i'm using Gemini 2.03. I didn't see any scheduling service. Is there an option I can set that would affect this, or is it run as a Windows service?


blendax78
· 1
blendax78
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If it is somethig that started recently, then what has changed?


Mark Wing
· 9108
Mark Wing
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Please check that your plugin directory does NOT contain the mail plugin dll.


Saar Cohen
· 5000
Saar Cohen
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I didn't see a mail dll in the plugin directory, but I did find it in:

\2.0.3 install\new\Code Samples\MailBox Processor


blendax78
· 1
blendax78
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May I suggest upgrading to 2.2.2?


Saar Cohen
· 5000
Saar Cohen