Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




404 error after installation

web-app

I recently installed Gemini 2.2.2 and am encountering a 404 (Page Not Found) error when attempting to access the site.  I have the following configuration:

- Windows Server 2003 64-bit SP2

- SQL Server 2005 SP2

- .Net 2.0

- Gemini 2.2.2

I have installed this on other machines and it seems to work without issue.  I have confirmed that the database was created successfully, and double check usernames/passwords, etc.

Any help is greatly appreciated.

jd98
· 1
jd98
Replies (9)
helpful
0
not helpful

Can you check that the website was created in IIS?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

Yes, I have confirmed that the website was created.  It is located at http://localhost/gemini.

 

 


jd98
· 1
jd98
helpful
0
not helpful

Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

I receive a 404 on both of the pages that you have requested that I check as well as any other page within the site.


jd98
· 1
jd98
helpful
0
not helpful

Are there any errors in the windows event log?

 


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

Unfortunately, there are no errors in the system or application event logs.  Has anyone successfully installed Gemini on a Windows 64-bit before?


jd98
· 1
jd98
helpful
0
not helpful

Yes, we have quite a few customers who did this with no issues.

It seems like the virtual directory (website) was not created successfully.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

Any resolution?  I have done both automated and manual installs and still get the 404 error.


Bander
· 1
Bander
helpful
0
not helpful

Which version of IIS? Did you create a virtual directory?


Saar Cohen
· 5000
Saar Cohen