Need a suggestion for workflow
Hi there,
I need to set a workflow like this:
Waiting for Response
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Unassigned -> Assigned -> In Progress -> QA Test -> QA-Test complete -> Closed -> Reopened
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Closed Closed Closed Closed
There are many possibilities to set "closed" because our Head of Development is allowed to shorten the normal workflow. (Yeah, this is bad for QA but ...)
But how do I set this up?
If I add an outgoing transition for "closed", every dev can change to this status and shorten the workflow, what is absolutly unwanted.
Does anyone have a kind of solution for this?
Thx.
the
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Friday, December 5, 2008, 4:10:16 PM |
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"If I add an outgoing transition for "closed", every dev can change to
this status and shorten the workflow, what is absolutly unwanted." |
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Well, but how? |
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My bad. You are right -- only one group can be assigned. |
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[quote user="HarveyKandola"]My bad. You are right -- only one group can be assigned. |
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Consider this done for 3.5. |
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Doesn't look like this was done for 3.5.... |
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It is done for 3.5. |
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I also need the similar functionality, but "Close Issues" or "Resolve Issues" permissions are actually not a pure solution. In general I need to allow Group 1 outgoing transitions A and B, and Group 2 outgoing transitions C and D from the same initial state. Within A-D none of the Issue Statuses could have Closed Status mark (or if both A and C would have, this also does not help). I found the issue GEM-2058 from 2008, but it is still unassigned... Could you please tell me if you plan to implement such feature and if yes in which version? For me it is a really Show Stopper now as I have invested so much time in the system configuration and then almost at the end have encountered, that such small thing makes impossible to configure our business-process in the system :( Thanks Anton |
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Understood, thank you. |
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Harvey, Can you look at GEM-3675 (http://gemini.countersoft.com/issue/ViewIssue.aspx?id=3675&PROJID=2) to see if it can be covered off at the same time, please? I think that there may be a similarity of purpose here. Thanks. |
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Sean, we can assess it but not 100% sure this will make it in next release. |
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