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Road Map very slow after migrating from 2.2.7 to 3.0.4

web-app

Hello,

I recently migrated from version 2.2.7 to 3.0.4 and viewing the Roadmap (with many versions listed) for a very large project takes a painfully long time to load (almost 1 minute). Any ideas on how to fix this?

Chris

ChrisJ
· 1
ChrisJ
Replies (5)
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Is it possible to send a zipped backup of your database to support at countersoft dot com?


Saar Cohen
· 5000
Saar Cohen
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The database backup is to large to send via email. Is there something else I can do?

Chris



ChrisJ
· 1
ChrisJ
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Is it possible to put it on FTP / HTTP download?


Saar Cohen
· 5000
Saar Cohen
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I have sent the details for the download of our database backup to support@countersoft.com

Thanks,

Chris


ChrisJ
· 1
ChrisJ
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We have found an issue which slows the rendering down when you have a lot of versions released and not archived. Will be fixed for 3.1.

http://gemini.countersoft.com/Default.aspx?p=2&i=1913


Mark Wing
· 9108
Mark Wing