Project and Issue Alerts Not Working (HELP!!!)
HELP PLEASE!!
1. We have just had a fresh installation of Gemini 2.2.
2. We configured the SMTP and emailing works.
3. However, the Alert/Notification System does not work.
- The Notification is configured to run with MailPlugin as the Email Alert Engine
- When we configure for the following alerts about a project to be sent from a project, no alerts are sent even though we have them checked (as below) to be sent:
Receive alert when issue is CREATED Receive alert when issue is UPDATED Receive alert when issue is DELETED Receive alert when COMMENT is added to issue Receive alert when resource ASSIGNED to issue Receive alert when issue is CLOSED Receive alert when issue is RESOLVED Receive alert when issue STATUS changes Receive alert when issue RESOLUTION changes
- It does not work even when a person is configured as a IssueWatcher.
- The same with issue Alerts.
- Email Alerts is enabled for the project under Global Settings-> Projects
What can I do to get the alerts to work so I can receive alerts when issues are created, updated, deleted or when project status and other aspects of the project change? [:(]
Is there anything especial that I need to do on the server?
Is there anything special that I need to do in web.config?
Is there anything else that I need to download and install? if so, what is it? where can I get it? How do I install it?
Thanks in advance.
HFN
angoni
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Friday, August 17, 2007, 6:49:50 PM |