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Error when editing issue descriptions

web-app

Everything in my installation is working great... except editing of issue descriptions.

1. View an issue
2. Click [Update] above the Description
3. Modify the description
4. Click 'Update'
5. Get "Gemini Application Error"

Log details:
Error Message:
Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Stack trace: 
CounterSoft.Gemini.Web TARGETSITE: Void btnUpdateClick(System.Object, System.EventArgs) STACKTRACE: at CounterSoft.Gemini.EditDescription.btnUpdateClick(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Ideas?  I tried the "aspnet_regiis.exe -c", it didn't help.

shaunco
· 1
shaunco
Replies (14)
helpful
0
not helpful

Please try "aspnet_regiis.exe -i".


Mark Wing
· 9108
Mark Wing
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The Application Pool for my Gemini folder (which has its own apppool) was ASP.NET V2.0 before and after running aspnet_regiis.exe -i.

Any other ideas?


shaunco
· 1
shaunco
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Complete reinstall of the .NET framework....?


Saar Cohen
· 5000
Saar Cohen
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Hi

I have the same troubles.

I also reinstalled the .NET Framework - without a change of this error.

Any other help?

PS: It is running on 64-Bit Webserver. I think this troubles are in the 64Bit enviorment, because we have installed it also on a 32Bit machine to test -> there are no errors.


voeni
· 1
voeni
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We have it working fine on a 64bit machine. Can you switch editors?


Saar Cohen
· 5000
Saar Cohen
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Yes I switched the editor from RAD to Textbox. No change in error - sorry.


voeni
· 1
voeni
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Is it only descriptions update or any?


Saar Cohen
· 5000
Saar Cohen
helpful
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Yes, only description update throws error. Each other is running fine.


voeni
· 1
voeni
helpful
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Can you try attaching a file when updating?


Saar Cohen
· 5000
Saar Cohen
helpful
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Throws an exception also - the same error.


voeni
· 1
voeni
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Can you please give us the exact details of your OS, IIS etc..?


Saar Cohen
· 5000
Saar Cohen
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Hi - thanks for helping me.

Here are some details about OS, IIS & .NET Framework of my system:

OS Name Microsoft(R) Windows(R) Server 2003 Enterprise x64 Edition
Version 5.2.3790 Service Pack 2 Build 3790
Other OS Description  R2
OS Manufacturer Microsoft Corporation
System Model PowerEdge 830
System Type x64-based PC
Processor EM64T Family 15 Model 4 Stepping 7 GenuineIntel ~3000 Mhz
Processor EM64T Family 15 Model 4 Stepping 7 GenuineIntel ~3000 Mhz
IIS v6.0.3790.3959 (srv03sp2rtm.070216-1710)
.NET Framework v2.0.50727

I hope this helps...


voeni
· 1
voeni
helpful
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Hi all,

I have patched the Gemini version from 2.2.1 to 2.2.2 - and now all is running fine! ;-)

thanks for help


voeni
· 1
voeni
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2.2.2 fixed the issue for me too!

thanks!


shaunco
· 1
shaunco