Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




scheduler service, catch mails from clients and create issue

web-app

Hi,

is there a way to catch mails from a certain domain and put them into the correct project?
(so i want to create a new issue according to the company that is sending it)
I've downloaded and installed the service but it's not working yet.

greetings.

elitech
· 1
elitech
Replies (4)
helpful
0
not helpful

Sorry for this post. I was searching for it on the forum but i couldn't find it. After some more searching i have found the answer. although now i'm getting an error from mailbee.Net.

MailBee.NET - Socket connection has been refused by remote host. InnerException message follows: No connection could be made because the target machine actively refused it 192.168.0.102:995 -    at a4.a(Exception A_0)

   at a4.a(IPEndPoint A_0)

   at ct.a(IPEndPoint A_0)

   at bo.a(IPHostEntry A_0, Int32 A_1)

   at d6.a(String A_0, Int32 A_1, Boolean A_2, EndPoint A_3)

   at d6.y()

   at bu.a5()

   at cf.a(Boolean A_0, String A_1, Int32 A_2, Boolean A_3)

   at MailBee.Pop3Mail.Pop3.Connect(String serverName, Int32 port, Boolean pipelining)

   at CounterSoft.Gemini.Scheduler.MailboxProcessor.MailboxProcess.CheckEmails()

   at CounterSoft.Gemini.Scheduler.MailboxProcessor.MailboxProcess.Process()

 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


This error hasn't been discussed yet on the forum.
any idea what this can be?

greets


elitech
· 1
elitech
helpful
0
not helpful

Did you enable debug mode in the Scheduler .config file for your mailbox.  If so, have a look at the root of your C drive for debug output.


Harvey Kandola
· 212
Harvey Kandola
helpful
0
not helpful

I've enabled the debug and this is what i found in it.

[14:53:24.01] [INFO] Error: Socket connection has been refused by remote host. InnerException message follows: No connection could be made because the target machine actively refused it 192.168.0.102:110


greets


elitech
· 1
elitech
helpful
0
not helpful

Please check your settings. It seems like your server does not work on port 110 or you need to give the scheduler user permissions to do so.


Mark Wing
· 9108
Mark Wing