Can you please check your telerik charting and reporting DLL versions (under the bin directory)?

These are the versions you provide in the zip of Gemini 3.0.3, meaning

Telerik.Charting V 2.0.1.0
Telerik.Reporting V 2.5.8.414

Kr,
Tom

Ok, these are the correct versions.

Which report is giving you the problem or is it all of them? (we can not reproduce this)

You can see it in action on our site: http://gemini.countersoft.com

Is it possible to send us a zipped backup of your database along with instructions on how to replicate the issue?

Well, they all give a problem but not always the same.

Project Summary Report: it says "Generating report..." and results in "Test" followed by the time and date.

Project Time Report: Immediately shows "Gemini Application Error" and the previous posted stack trace.

Issue Age Report: "Issue Age Report      [ACME] ACME" followed by the headers of the list in the report.

Any idea ?

Thanks.

Tom

No idea yet.

Is it possible to send us a zipped backup of your database along with instructions on how to replicate the issue?

I came across the same problem while setting up the program for my company.

I get these errors while running with a empty database, when i create a project and a few issues from scratch and when i run with the database created by the Gemini Sample Database installer.


We are running with SQL Server 2005
Database name is "GeminiSample"

Is there is already a solution for this problem?

Greets Corné

Is this an upgarde?

No it isn't a upgrade it's a clean (first) install with the 3.0.4 version and the complimentary license. I also used the Gemini Sample Database installer to create the database.

I also tried a database created with the script from the package but that gives the same problems.
I used createtables.sql, createviews.sql and create_procs.sql for this installation.

The application runs on windows server 2003 standard edition with service pack 1.

Anything else logged to the Gemini System Log (Administration section)?

Beside this error there are the following items in the errorlog:
SendToHome() invoked
No Page.Request.UrlReferrer detected : /issue/ViewIssue.aspx

Both without stacktrace.
When i try to make a Project Time Report i get the following error page:

[Exception: Given data source is not supported]
   Telerik.Reporting.Charting.DataManager.ValidateDataSource(Object dataSource) +108
   Telerik.Reporting.Charting.DataManager.set_DataSource(Object value) +27
   Telerik.Reporting.Processing.Chart.ProcessItem() +76
   Telerik.Reporting.Processing.ReportItemBase.Process(Object dataItem) +69
   Telerik.Reporting.Processing.ReportItemBase.ProcessItem() +131
   Telerik.Reporting.Processing.ReportItemBase.Process(Object dataItem) +69
   Telerik.Reporting.Processing.Report.ProcessSection(DataView view) +211
   Telerik.Reporting.Processing.Report.ProcessItem() +121
   Telerik.Reporting.Processing.ReportItemBase.Process(Object dataItem) +69
   Telerik.Reporting.Processing.ReportProcessor.ProcessReport(Report reportDefinition) +48
   Telerik.Reporting.Processing.ReportProcessor.Render(String format, Report report, Hashtable deviceInfo, CreateStream createStramCallback) +129
   Telerik.ReportViewer.WebForms.ServerReport.Render(HttpResponse response, String format, Int32 pageIndex, Boolean refresh) +701
   Telerik.ReportViewer.WebForms.ReportPageOperation.PerformOperation(NameValueCollection urlQuery, HttpContext context) +84
   Telerik.ReportViewer.WebForms.HttpHandler.System.Web.IHttpHandler.ProcessRequest(HttpContext context) +148
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +358
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +64

Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433

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"Given data source is not supported".

It's difficult to know why this would occur on a regular SQL Server 2005 box.

FYI, the reporting engine has been upgraded for the 3.1 release and all existing reports have been completely redesigned (and new ones introduced).

Bear with us as we endeavour to find out why this could occur.

I am curious to find a solution for this.

So far i still have the idea that there is something wrong with the configuration from the application or the server.

• So i have some question hopeing you can answer them.
• Gemini runs on Windows server 2003 service pack 1 is this ok or should it have service pack 2?
• Does the reporting have anything to do with the ajax 1.0 installation (System.web.Extensions.dll)?
• While installing the error of a missing assembly System.web.Extensions.dll occured. To solve this we placed this dll file in the bin map of the application.
• I also did a data migration from the old in house build issue tracker so are there any important tables or data that can't be blank for the reporting function?
• To add something to the datamigration the problems also occured when using a blank (empy tables) gemini database and when using the gemini sample database (created by the installer).
• Is it possible i did something wrong or missed something in the web.config?

Gemini and the reports needs asp.net web extensions. However, if all other ajax functionality works after putting the dll in it should be ok.

Otherwise, your setup seems fine.

I read at the comments of GEM-1760 something about RAD dll's
Are those dll's the following:
RadAjax.Net2.dll    --  version 1.7.2.0
RadPanelbar.Net2.dll  --  version 4.2.2.0

From System.Web.Extensions i am using version 1.0.61231.0

can you check if these are the correct versions?

I solved the problem by changing the Session Provicer in the web.config back to InProc.
I was using SQLServer because in your installation guide there was an advise "to switch to an out of process session provider".

Can you advise me what i should use (if you advise using SQLSever can you tell me how to create the database "ASPState" for this)?

Just use StateServer

StateServer is giving the same problems.
But after a search i found that Telerik Reporting has had known issues with SQLServer and StateServer mode althought those problems should be resolved we'll run in InProc mode for now and see if we can run in a different mode when version 3.1 is out.

Thnx for all the help and response,

Corné