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Default Resource Assigning?

web-app

We've opened up the system to our clients, who can post public issues to the system. All internal issues are kept private. However, they still see all the possible resources they can assign to when creating the issue - when in fact we just want issues raised by the client to be assigned to one particular user. Is there a way to do this such that they can only assign to this user?

Hope that makes sense....

Thanks!

James Crowley
· 1
James Crowley
Replies (6)
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There is no out of the box way of doing this. You can restrict them to not assign the issue at all and have a trigger of the database that will do the auto assignment.


Mark Wing
· 9108
Mark Wing
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At the moment I've created a custom scheme with only permissions of "Create Issue", "Create Comment" and "View Project", but they still get the option of assigning a resource when creating issues?


James Crowley
· 1
James Crowley
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Which version of Gemini are you running?

We can not seem to replicate this issue.


Mark Wing
· 9108
Mark Wing
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Using version 2.2.... I can give you admin access if need be...


James Crowley
· 1
James Crowley
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Please send URL and login details to sales at countersoft dot com


Mark Wing
· 9108
Mark Wing
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This is a BUG in Gemini: http://gemini.countersoft.com/Default.aspx?p=2&i=1425

Basically, set the assign resource at issue creation setting to "no".


Saar Cohen
· 5000
Saar Cohen