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Batch enter issues

web-app

I frequently get stacks of issues sent to me from disconnected users who do not have access to Gemini. Under short deadlines, we normally end up either entering these issues in one-by-one, which takes way too much time, or not tracking the changes at all in Gemini, which is a bad practice.

 

I know we can batch modify issues, but is there any way to batch enter them?
TimHayes
· 1 		TimHayes
Tuesday, June 26, 2007, 9:30:32 PM
Replies (3)
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Why not ask them to use the desktop app? It is designed for the disconnected users.
Saar Cohen
· 5000 		Saar Cohen
Tuesday, June 26, 2007, 10:00:05 PM
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I'm using the desktop app with one of my programmers, but the other users are clients with little computer knowledge. They just want to dump screen captures & comments into MS Word. Worse yet, the Word files get e-mailed from person to person for approval.

I need a way to take the final output from this ugly process and upload it to our system. I can parse the Word XML into any format using XSLT, but from there I’m at a loss. I suppose I could write a module that does this using the Gemini webservices, but I don’t have time to do that right now.

 
TimHayes
· 1 		TimHayes
Tuesday, June 26, 2007, 10:22:40 PM
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You can have a look at the Mailbox Processor: http://www.countersoft.com/Default.aspx?PageID=58 it does similar things to what you want. The source code is included.
Mark Wing
· 9108 		Mark Wing
Wednesday, June 27, 2007, 2:41:33 PM