Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Scheduler Service installs, but actually doesn't

web-app

I go through the Gemini Schedulerer service install and everything seems to go ok, I type in all the required information and accept the default checkbox for Running it at the end of setup. When I click finish I go to the Services MMC snap-in and nothing is installed.

Any idea why the install doesn't seem to be going through? Most of the forum messsages about the schedulerer have problems with starting the service, but I can't even see the service (like it hasn't been installed).

Ideas?
dnezamfar
· 1 		dnezamfar
Tuesday, July 24, 2007, 7:03:43 PM
Replies (5)
helpful
0
not helpful

Update... I ran installutil.exe to install the exe and it is showing up in the Services tool now. Seems like that part isn't happening with the installation package.
dnezamfar
· 1 		dnezamfar
Tuesday, July 24, 2007, 10:12:47 PM
helpful
0
not helpful

Hi,

I can confirm that the installer does indeed register the service and it should appear in the Services dialog.
Harvey Kandola
· 212 		Harvey Kandola
Friday, July 27, 2007, 1:27:41 PM
helpful
0
not helpful

It didn't register the service for us either.  We had to run installutil.exe to get ours going too.  Installed on a win2k3 server.
kprestage
· 1 		kprestage
Friday, July 27, 2007, 6:17:48 PM
helpful
0
not helpful

Thanks for this. We can recreate the issue, we will release a new install ASAP.
Saar Cohen
· 5000 		Saar Cohen
Saturday, July 28, 2007, 10:36:19 AM
helpful
0
not helpful

We have released a new installer today: http://community.countersoft.com/forums/thread/5121.aspx
Saar Cohen
· 5000 		Saar Cohen
Saturday, July 28, 2007, 4:08:53 PM