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Where is my mail? I don't understand it

web-app

I don't understand  in Gemini version 3.02 where I can find the issue that I is made whith an email.
Scheduler en services are working. POP3  is working.  The mail is deleted  from the POS mailbox, (because I set this on 'TRUE'. But  where  in Gemini can I find it.:
This is a part of the pop3 log file:


09:45:58.29] [INFO] Will resolve host "mail.domain.nl".
[09:45:58.29] [INFO] Host "mail.domain.nl" resolved to IP address
(es) XX.XXX.XX.XX
[09:45:58.29] [INFO] Will connect to host "mail.domain.nl" on
port 110.
[09:45:58.31] [INFO] Socket connected to IP address xx.xx.xx.xx on port
110.
[09:45:58.34] [RECV] +OK domain.nl POP Mailer 9.6.4 ready
<MDAEMON-@domain.nl>\r\n
[09:45:58.34] [INFO] Connected to mail service at
host "mail.domain.nl" on port 110 and ready.
[09:45:58.34] [INFO] Get the list of POP3 capabilities via CAPA command.
[09:45:58.34] [SEND] CAPA\r\n
[09:45:58.56] [RECV] +OK Capability list
follows\r\nTOP\r\nUSER\r\nUIDL\r\n.\r\n
[09:45:58.56] [INFO] Will login as "<username>".
[09:45:58.56] [INFO] Will try APOP authentication.
[09:45:58.56] [SEND] APOP <username> 6d9xxxxxxxxxxxxxx4cb21fc\r\n
[09:45:58.59] [RECV] +OK <username>@domain.nl's mailbox has 2
total messages (3781 octets)\r\n
[09:45:58.59] [INFO] Logged in as "<username>".
[09:45:58.59] [INFO] Download inbox statistics.
[09:45:58.59] [SEND] STAT\r\n
[09:45:58.60] [RECV] +OK 2 3781\r\n
[09:45:58.60] [INFO] Will download entire messages (startIndex=1,
count=2).
[09:45:58.60] [SEND] RETR 1\r\n
[09:45:58.64] [RECV] +OK 1923 octets\r\n [Total 1945 bytes received.]
[09:45:58.64] [SEND] RETR 2\r\n
[09:45:58.67] [RECV] +OK 1858 octets\r\n [Total 1880 bytes received.]
[09:45:58.67] [INFO] Downloaded entire messages (startIndex=1, count=2).
[09:45:58.67] [SEND] QUIT\r\n
[09:45:58.68] [RECV] +OK <username>@domain.nl domain.nl
POP Server signing off (2 messages left)\r\n
[09:45:58.70] [INFO] Will disconnect from host "mail.domain.nl".
[09:45:58.70] [INFO] Disconnected from host "mail.domain.nl".

rpnetbeheer
· 1
rpnetbeheer
Replies (4)
helpful
0
not helpful

Are you saying that you can not see the issue in Gemini?

If so, please check what visibility group is set for the issue in the service config.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

Yes, that helped. I still have the expample groups in my database. I didn't know /understand, that I had to look  at the ..config.
The projectID was "2" instead of  "3". So I found my items in "Product Support". The visibility of the new issues is "Everyone"
I changed the ProjectID, now are the new issues in the right project, but the visibility is empty. When I seacrhed the issue number, I founnd the issue, I changed the visibility in "Everyone", apply. And then...? Nothing. The visibility is stille empty.
Two questions:
Why is the visibility in ProjectID 2 Everyone and in my owm project empty. I can't find the diiference and I don't know where to look exactly.
And why can't I change the the visibilty in the way I discribed.
Thanks


rpnetbeheer
· 1
rpnetbeheer
helpful
0
not helpful

What is the visiblity member type in the config? It should be 2 for global.


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

YES! Everything is working now. Very nice product.Thanks


rpnetbeheer
· 1
rpnetbeheer