SMTP Setup Issues (Yep, another thread)
So I, like many others on here, am having issues with setting up the auto alert stuff in Gemini. Test emails come through, but none of the alerts come through as a result of changes to issues. We are utilizing v2.2.
I am getting the following error messages each time an email should be sent:
Error Message 1:
'Socket connection has time out. InnerException message follows: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 64.xxx.xxx.xxx:xxx'
Stack Trace 1:
'SOURCE: CounterSoft.Gemini.Commons TARGETSITE: Boolean SendEmail(CounterSoft.Gemini.Commons.GeminiConfigurationEN, CounterSoft.Gemini.Commons.EmailAlert, CounterSoft.Gemini.Commons.IssueWatcherEN) STACKtRACE: at CounterSoft.Gemini.Commons.Emailer.SendEmail (GeminiConfigureationEN config, EmailAlert alertMessage, IssueWatcherEN recipient) at CounterSoft.Gemini.Business.MailPlugin.SendMail(String subject, ArrayList emailList, String body, Boolean bHTML)
Error Message 2:
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 64.xxx.xxx.xxx:xxx
Stack Trace 2:
SOURCE: System TARGETSITE: Void DoConnect(System.Net.EndPoint, System.Net.SocketAddress) STACKTRACE: at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.Connect(EndPoint remoteEP) at q.a(IPEndPoint A_0) Inner Exception
jtaltendahl
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Wednesday, April 9, 2008, 5:45:56 PM |
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Seems like a firewall or permissions issue. Are you using the mail plugin? |
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I've tried both, but am currently using the Mail Plugin. |
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Hello, |
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Hey there Harvey, thanks for helping out with this. |
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Hi, |
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the test button on the smtp config page works correctly (i receive a test email)...the problem is that the actual issue alerts are not coming through (resulting in the errors mentioned earlier). |
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Do this: |
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an issuealert is created. |
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The scheduler is mainly for processing email alerts. It can also be configured to pop emails. |
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[quote user="HarveyKandola"]Hi, Hi I have a similiar problem, it is very strange: I've set up SMTP account, then I've tested it using Test button and received test e-mail. Then I've saved settings and went to Administration->Notifications and set everything to YES, and changed e-mail which is set as sender and the name to display in e-mail. Then I've decided to see how this will look and visited SMTP settings and pressed Test button again, but I've received no e-mails and in log there is an exception Socket connection has timed out. InnerException message follows: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 78.107.253.100:25 17/09/2008 15:51:09 SOURCE: CounterSoft.Gemini.Commons TARGETSITE: Boolean SendEmail(CounterSoft.Gemini.Commons.GeminiConfigurationEN, CounterSoft.Gemini.Commons.EmailAlert, CounterSoft.Gemini.Commons.IssueWatcherEN) STACKTRACE: at CounterSoft.Gemini.Commons.Emailer.SendEmail(GeminiConfigurationEN config, EmailAlert alertMessage, IssueWatcherEN recipient) at CounterSoft.Gemini.Commons.Emailer.SendEmail(GeminiConfigurationEN config, String strTo, String strBody, String strSubject, Boolean bHTML) I've tried to telnet to the SMTP and logged ok, even send a test e-mail by manually entering SMTP commands. I've changed "From Email Address:","From Display Name:" to what they was initially, gemini@mycompany.com and Gemini Issue Tracker, and set notifications to they initial values. By doing this I've returned settings to the moment when I've had successfull test e-mail, but I continue to get this exception. |
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Additional information:
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Double check the port and server as this seems like the issue. Try creayting a new Gemini database and set SMTP again. |
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