Email of Issue Comments
I am having terrible trouble getting Gemini to email me Issue Comments. It is only telling me if a project has status change or has been updated. This has happened after upgrading to 2.2.
I have the settings in My Profile correct.
I have the settings under email alerts for the project correct.
i.e. i have Receive alert when Comment is added to issue selected.
blhartsell
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Wednesday, August 22, 2007, 2:05:48 AM |
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Hi, This is a known bug that will be fixed for next release. Commercial License holders can download the Gemini Scheduler source code from the client portal and amend in the interim. |
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Thanks. I'll stop hitting my head on the wall now. |
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Is there a work around using the mail plugin? |
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We will try to release a new version of the Scheduler today that display's last comment. |
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[quote user="HarveyKandola"]We will try to release a new version of the Scheduler today that display's last comment.[/quote] Will this also fix the MailPlugin? I have yet to get the Scheduler to work. No errors in the Gemini Log but I get an authentication error in the event log. "Error testing connectivity / authentication to clinet http://gemini.mysite.com/webservices" I did everything mentioned in other threads related to that error. ie: http://community.countersoft.com/forums/thread/5211.aspx http://community.countersoft.com/forums/thread/5378.aspx http://community.countersoft.com/forums/thread/5046.aspx still no luck. so i just used the plugin. |
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We have just amended the Scheduler to display both Change Log for the issue and latest comment. Will post shortly to website for download. Getting back to your problem: 1. Ensure that the username/password specified in the Scheduler CONFIG file is a Gemini user with Gemini Admin rights. 2. Ensure you have installed WSE 3.0 (and rebooted machine as it is needed but MSFT don't tell you that).
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Yes I did both of those. That was why I was so puzzled. |
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Hi, v1.4 of the Gemini Scheduler has just been released and should meet your requirements. http://www.countersoft.com/Default.aspx?PageID=58 As for the error, can you send event log entries to our support email? |
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Ok I installed the latest version. I still have the authentication issue so i have emailed the event log entries to support. |
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Do check to ensure that the windows account under which the service is running can access Gemini web server (assumming it is on a different machine). |
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service is running on the same machine |
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This topic is being continued via Support email address. For those of you reading this post, it looks like a Microsoft WSE problem. We have offered to remotely login and check out the server. I will post any resolution back here so others may also benefit. |
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We are still searching for a solution. I did an uninstall of WSE 2.0 sp3 just in case it was causing issues with 3.0. I did and uninstall and then reinstall of WSE 3.0. We are still getting the 'connectivity/authentication to client' error. |
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Is Gemini running on a Medium trust level? |
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in the web.config it says: <!-- UNCOMMENT the following line if you are running Gemini in Medium Trust Level --> that is the only reference to trust level I see. |
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RESOLVED. Access to Gemini was behind Microsoft ISA. Changed the URL in CounterSoft.Gemini.Scheduler.config file so that is resolved locally (e.g. http://servername:82/webservices) as opposed to going out coming back in via Microsoft ISA server (http://gemini.acme.com). Hope this helps others. |
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