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Hello,

we have the following problem in our Gemini system. If by a user a project is selected and then on component one clicks, the welcome side is indicated by Gemini. After a Refresh the correct side is indicated.

Where can the problem lie?   System: IIS 6.0 Database: MS SQL 2005 Express Gemini: 2.2

Thanks

AmaIT
· 1
AmaIT
Replies (6)
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Hi,

Not sure I fully understand.

Can you attach screenshots maybe.  If necessary email support and I will pick up the screenshots from there.

 

 


Harvey Kandola
· 212
Harvey Kandola
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Here is a Screenshot of the Problem.

 

EDIT: NO LINK


AmaIT
· 1
AmaIT
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You need to set IE to refresh on every visit to the page.


Saar Cohen
· 5000
Saar Cohen
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This option is set.

The error is also in FireFox or Opera


AmaIT
· 1
AmaIT
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Please send email to support with details for us to remotely login to your Gemini instance.


Harvey Kandola
· 212
Harvey Kandola
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We solved it. As soon as two or more more worker processes ran, the data were incorrectly represented.


AmaIT
· 1
AmaIT