1.  Not sure if this will work or not, I haven't tried it so hopefully someone from CouterSoft can confirm. But in CDONTS you can put DisplayName<emailaddress>.

2.  At the bottom of the email does the link in "This message was automatically generated by Gemini v2.1.1" also point to localhost?

I forgot to ask if you are seeing the URL and Force URL settings directly in the database or under Administration\Global Settings\General?

Hi, thanks for the response.

1. I don't understand this part, where would I set that?

2. Yes, the Gemini link at the bottom also points back to localhost/gemini. I'm seeing the FullGeminiURL field in both the Admin settings AND in the database, presumably its the same field.

1.  So in your web.config you should see the following.  The one highlighted in red is what you would want to modify.

    <MailPlugin>
      <!-- SMTPServer - specify IP number or machine name -->
      <add key="SMTPServer" value="smtpserver"/>
      <!-- SMTP authentication values: OFF, BASIC, NTLM. -->
      <add key="SMTPAuthentication" value="OFF"/>
      <add key="SMTPUserName" value=""/>
      <add key="SMTPPassword" value=""/>
      <!-- Global email alert type on/off settings -->
      <add key="IssueCreateAlert" value="true"/>
      <add key="IssueUpdateAlert" value="true"/>
      <add key="IssueCommentAlert" value="true"/>
      <add key="IssueStatusChangeAlert" value="false"/>
      <add key="IssueResolutionChangeAlert" value="false"/>
      <add key="IssueDeleteAlert" value="true"/>
      <add key="IssueAssignedAlert" value="false"/>
      <add key="IssueClosedAlert" value="false"/>
      <add key="IssueResolvedAlert" value="false"/>
      <add key="IssueWatcherAlert" value="true"/>
      <!-- Options -->
      <add key="FromEmailAddress" value="Issue Tracker<user@host>"/>

2.  Yes the database and Admin should be displaying the save value I just wanted to double check where you were looking.  So the value for URL is not http://localhost/gemini/ ?

1. Thanks, I'll try that.

2. No, the value of FullGeminiURL is http://10.0.0.3:8001/gemini which works for the site, just the emails have http://localhost/gemini in place of the real URL.

Thank you for your time on this. Any ideas on the email URL issue?

I tried your solution to the FromEmailAddress this morning but this caused a server error on Gemini:

Parser error message: '<', hexadecimal value 0x3C, is an invalid attribute character. Line 40, position 60.

It then goes on to highlight Line 40 in red which is the FromEmailAddress line.

On point 2, inexplicably the links inside the emails are working this morning.

<shrug>

Try enclosing the whole thing (frtom eamil) in a CDATA tag.

Could I trouble you for an example please? Thank you.
J.

<add key="FromEmailAddress" value="<![CDATA[Issue Tracker<user@host>]]>"/>

Exactly the same error back from the server because of the '<' character in the CDATA tag.

was this issue dropped or was a solution found?

An issue was added to Gemini for the wrong URL problem.

Any Updates?

All,

From release 2.2 (due next week), we use the MailBee.NET libarry for all SMTP activity.  Furthermore, as from 2.2, all email alerts will be handled by a standalone Windows Service (Gemini Scheduler Service) that batches up emails which results in less email traffic.

Two points:

1. See attached screenshot that demonstrates how you can (from release 2.2!) specify both email address and display name.
2. See below for how the new SMTP library handles such a setup.

[C#]
// Method 1: Setting Display Name and E-mail separately.
mailer.From.DisplayName = "John Doe, Sales Manager";
mailer.From.Email = "jdoe@domain.com";

// Method 2: Setting From field as string.
mailer.From.AsString = "\"John Doe, Sales Manager\" <jdoe@domain.com>";

// Method 3: Setting From field as EmailAddress.
mailer.From = new EmailAddress("John Doe, Sales Manager", "jdoe@domain.com");

// Method 4: Setting From field using Headers collection.
mailer.Message.Headers["From"] = "\"John Doe, Sales Manager\" <jdoe@domain.com>";

Commercial License holders will have access to the forthcoming Gemini Scheduler Service source code which handles email alerts.

Hope this helps.