Licensing problem
I am a licensed commercial user, but the new Gemini registration insists that I have limitations on my license. This occurred after upgrading from v.2.0.5 to v2.1 using the new code that was emailed to me by Countersoft. Any idea what's wrong here?
Registration Information: Gemini Support Package registered to xxxx
Subscription Information: Your product subscription has expired - renew your subscription to receive product updates and support
License Limitations: MAXIMUM 10 users, NO Web Services access, NO internet-facing installation
Rob
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Monday, March 26, 2007, 5:43:28 AM |
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I am having the same problem after the upgrade to 2.1... |
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Can you email your license keys to the sales email address and we will investigate ASAP. |
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Also make sure you downloaded the latest Gemini build from our website -- released yesterday. If you are using any previous 2.1 release (beta or otherwise) licensing will not work. |
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I downloaded and installed the update last night after receiving an email with my new code. I'll email my code in - thanks. |
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Thanks. |
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Ok, the problem is now resolved. You should receive a new license key shortly. Please upgrade to the latest release of Gemini - 2.1.0.2100. |
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Thanks - it's correctly licensed now. On to some other issues I found.... |
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