DEBUG 5/23/2007 11:42:28 AM   Error encountered processing template file: IssueAssignedSubjectLine.vm Object reference not set to an instance of an object. 5/23/2007 11:42:28 AM SOURCE: NVelocity TARGETSITE: Int32 IndexOf(System.Object) STACKTRACE: at Commons.Collections.LRUMap.IndexOf(Object key) at Commons.Collections.LRUMap.MoveToMRU(Object key) at Commons.Collections.LRUMap.getItem(Object key) at Commons.Collections.LRUMap.SyncLRUMap.getItem(Object key) at NVelocity.Runtime.Resource.ResourceCacheImpl.get(Object key) at NVelocity.Runtime.Resource.ResourceManagerImpl.GetResource(String resourceName, ResourceType resourceType, String encoding) at NVelocity.Runtime.RuntimeInstance.GetTemplate(String name, String encoding) at NVelocity.Runtime.RuntimeInstance.GetTemplate(String name) at NVelocity.Runtime.RuntimeSingleton.GetTemplate(String name) at NVelocity.App.Velocity.GetTemplate(String name) at CounterSoft.Gemini.Business.MailPlugin.MakeTemplate_NVelocity(IssueEventArgs args, String templateFile)

Which version of Gemini are you running?

I am having the same issue. Everything was working fine for last 5 days and suddenly I have started getting blank emails. I am using the 2.1.1. Here's the error message.

DEBUG 5/24/2007 12:26:27 PM   Error encountered processing template file: IssueAssignedSubjectLine.vm Object reference not set to an instance of an object. 5/24/2007 12:26:27 PM SOURCE: NVelocity TARGETSITE: Int32 IndexOf(System.Object) STACKTRACE: at Commons.Collections.LRUMap.IndexOf(Object key) at Commons.Collections.LRUMap.MoveToMRU(Object key) at Commons.Collections.LRUMap.getItem(Object key) at Commons.Collections.LRUMap.SyncLRUMap.getItem(Object key) at NVelocity.Runtime.Resource.ResourceCacheImpl.get(Object key) at NVelocity.Runtime.Resource.ResourceManagerImpl.GetResource(String resourceName, ResourceType resourceType, String encoding) at NVelocity.Runtime.RuntimeInstance.GetTemplate(String name, String encoding) at NVelocity.Runtime.RuntimeInstance.GetTemplate(String name) at NVelocity.Runtime.RuntimeSingleton.GetTemplate(String name) at NVelocity.App.Velocity.GetTemplate(String name) at CounterSoft.Gemini.Business.MailPlugin.MakeTemplate_NVelocity(IssueEventArgs args, String templateFile)

Yikees!

This just happen to me as well...

It is shutting me down on 7 projects. I am on 1.9b

The only thing I did differenrly was install Gemini desktop. - I don't know if this is even related

Please help!

Ken Stilwell

Stilwell Consulting Group (ken@stilwellconsulting.com)

All we can suggest for 1.9.x is to reboot.

Yes, rebooting worked.

Thanks,

Ken Stilwell

Rebooting works but after 5 or 6 days you need to reboot again. Can we get a permanent solution for this problem.

Thanks

Shahid

What version of Gemini are you running?

We have 2.1.1 and having the same issue. After reboot the mails are ok again.

This issue has been addressed in 2.2 release.

[quote user="SaarCohen"]This issue has been addressed in 2.2 release.[/quote]

No, it doesn't. Today I have received more than 10 blank emails from Gemini 2.2.7.


DEBUG 15/04/2008 14:04:07   Error encountered processing template file: IssueCommentSubjectLine.vm
Object reference not set to an instance of an object. 15/04/2008 14:04:07 SOURCE: NVelocity TARGETSITE: Int32 IndexOf(System.Object) STACKTRACE: at Commons.Collections.LRUMap.IndexOf(Object key) at Commons.Collections.LRUMap.MoveToMRU(Object key) at Commons.Collections.LRUMap.getItem(Object key) at Commons.Collections.LRUMap.SyncLRUMap.getItem(Object key) at NVelocity.Runtime.Resource.ResourceCacheImpl.get(Object key) at NVelocity.Runtime.Resource.ResourceManagerImpl.GetResource(String resourceName, ResourceType resourceType, String encoding) at NVelocity.Runtime.RuntimeInstance.GetTemplate(String name, String encoding) at NVelocity.Runtime.RuntimeInstance.GetTemplate(String name) at NVelocity.Runtime.RuntimeSingleton.GetTemplate(String name) at NVelocity.App.Velocity.GetTemplate(String name) at CounterSoft.Gemini.Business.MailPlugin.MakeTemplate_NVelocity(IssueEventArgs args, String templateFile)

Can you switch to the scheduler?

[quote user="MarkWing"]Can you switch to the scheduler?[/quote]

I hope, but I don't know when, because of Gemini is critical for us at the moment...

Ok, I tried to switch to Gemini Scheduler. Result is it doesn't send any emails. And eats memory (700MB). See the screenshot:

http://www.reliance.cz/temp/GeminiSchedulerServiceInTaskManager.png

Here is my CounterSoft.Gemini.Scheduler.exe.config:

<?xml version="1.0" encoding="utf-8" ?>
<configuration>
  <configSections>
    <section name="Gemini" type="CounterSoft.Gemini.Scheduler.ServiceConfigSection, CounterSoft.Gemini.Scheduler" />
  </configSections>
  <Gemini>
    <Clients>
      <Client WebServicesURL="http://airforceone/gemini/webservices" AuthenticationUsername="admin" AuthenticationPassword="xxxxxxxxxxxxxx">
        <MailboxProcessors>
          <!-- Sample mailbox processor setup
          <MailboxProcessor
            Name="MyPOP1"
            POPServer="mail.server.com"
            POPServerPort="110"
            AuthenticationMethod="AUTO"
            UseSSL="false"
            POPMailbox="a@server.com"
            POPUsername="a@server.com"
            POPPassword="abc123"
            DeleteMessages="false"
            SubjectLikeRegExp=""
            SubjectNOTLikeRegExp=""
            ProjectID="1"
            UserID="1"
            ComponentID="1"
            IssueType="1"
            IssuePriority="1"
            DebugFile = "c:\GeminiPOP3log.txt"
            DebugMode = "false"
            />
          -->
          <!-- Authentication methods: AUTO, APOP, REGULAR, NONE  -->
          <!-- POP Server Port: usually 110 or 995 (secure) -->
        </MailboxProcessors>
        </Client>
    </Clients>
  </Gemini>
</configuration>


What's wrong?

Hmm, now me and my colleges have received cca 500 of  strange emails with "Gemini Email Alert" subject. Body of these email contains only issue Id. Switching back to Mail plugin...

Don't worry about those. It is all the alerts that were queued. Once the queue is empty you should be ok.

[quote user="MarkWing"]Don't worry about those. It is all the alerts that were queued. Once the queue is empty you should be ok.[/quote]

Should I let Gemini send thousands of emails to my colleges and customers? I don't know if it is good idea...

What is the purpose of these emails?

I agree, it is not a good idea. You can truncate the issuealerts table.

This table is populated so the scheduler can batch emails.

[quote user="MarkWing"]

I agree, it is not a good idea. You can truncate the issuealerts table.

This table is populated so the scheduler can batch emails.