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Cannot download files in repository

web-app

Hello fellows. Some months ago we finally purchased Gemini and installed it in our server. All this time, it has been working perfectly. However, some weeks ago we moved the site from one server to another. Since then, it seemed that everything was working fine. However, yesterday we released a version of our software to our customers, and they complained because they couldn't download the file. Today I checked out and, effectively, it is not downloading the files from the repository. I click the file, click "view item", the page is reloaded yet nothing happens: it does not show de "save as" dialog box. I tried this in several machines from different Internet connections, with the same result. I even tried with IE and Firefox 1.5 and 2.0.

First, I was suspecting that such problem could be happening because of security reasons in the new server, however, after a day of checking this out, the security settings are working properly...

Any idea why this is happening? Any suggestion will be really appreciated.

Regards,
Fernando Gómez
fernando_gomez
· 1 		fernando_gomez
Wednesday, November 8, 2006, 11:59:26 PM
Replies (5)
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Can you download issue attachments?

Does rename file work?

 
Mark Wing
· 9108 		Mark Wing
Thursday, November 9, 2006, 9:24:47 AM
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Hi,

first, thanks for your quick response. Didn't know if issue attachments were working. I tried a few minutes ago, and yep, it is working indeed. Also, tried renaming the file, and it didn't work.

Regards,
Fernando Gómez.
fernando_gomez
· 1 		fernando_gomez
Thursday, November 9, 2006, 10:20:11 PM
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Seems like an ASP.NET issue:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/cptools/html/cpgrfaspnetiisregistrationtoolaspnet_regiisexe.asp

Run this tool with "-c" option and should fix your problem. If not run it with the "-i" option.
Saar Cohen
· 5000 		Saar Cohen
Thursday, November 9, 2006, 10:52:48 PM
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Hi here. I tried the tool you kindly gave me, with both "-c" and "-i" options and didn't work. It's weird, I entered the site locally (http://localhost/gemini, etc) and it is actually downloading the files. But when trying from Internet, it's not working.

Thanks for your help.

Regards,
Fernando Gómez.

P.S. If you need to, I can create a test account in our site.
fernando_gomez
· 1 		fernando_gomez
Friday, November 10, 2006, 7:15:34 PM
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I see. Is the FullGeminiURL setting st correctly?
Saar Cohen
· 5000 		Saar Cohen
Friday, November 10, 2006, 9:55:36 PM