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Gemini linking problem after issue creation

web-app

Hi

Our organisation has purchased a full commercial license of Gemini.  The problem we have is that when we create an issue on the commercial version (which is installed on a different server from the free version - which we were testing), it reverts back to the path of the free Gemini version.

I have no idea how to fix this.  When I log back onto the commercial version of Gemini, the issue shows up, but when I click on it, the path takes me to the free version of Gemini again.

Ex: I create an issue at http://server2/gemini and it takes me to http://server1/gemini for some reason.  When going back in to the commercial version and looking up the previously entered issue, the path it takes you to is http://server1/gemini/issue/ViewIssue.aspx?id=4 instead of http://server2/gemini/issue/ViewIssue.aspx?id=4

I am not very technical, but if instructions are provided, I think I can find someone in my organisation to fix the problem.

I can be contacted at jtam@evoss.com.au

thanks in advance

Jonathan Tam
jtam
· 1 		jtam
Monday, May 29, 2006, 7:33:04 AM
Replies (5)
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Please make sure that the FullGeminiURL setting in the web.config file (of the licensed version) is set correctly.
Saar Cohen
· 5000 		Saar Cohen
Monday, May 29, 2006, 9:52:40 AM
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Hi

I followed your advice with no success.  Maybe this will add some more light to my problem.  When I go to "all projects issue reporting", I have no problem clicking through to a particular issue.  It is only when I am in a specific project, and click on issues.  Within the table, the link to the issue is that for another server... i.e. http://server1/gemini , instead of http://server2/gemini . I also noticed another problem within the project view.  The email link at the top right hand corner also has the wrong link.  Everythin else on the project based pages link perfectly.  When I manually type in the url, it gets me to the desired page.

Thanks in advance

Jon

jtam@evoss.com.au


jtam
· 1 		jtam
Tuesday, May 30, 2006, 2:51:14 AM
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What is the FullGeminiURL setting? This must be the problem!
Mark Wing
· 9108 		Mark Wing
Tuesday, May 30, 2006, 10:23:40 AM
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Hi Mark

The full FullGeminiUrl Setting is correct to my knowlede.  Here is a diret copy from web.config

<!-- FullGeminiURL - requires trailing forward-slash! -->
  <add key="FullGeminiURL" value="http://evoss2/gemini/" />

The intended path is on the evoss2 server.  Everything on Gemini links to evoss2, except when adding an issue to the issue list, retrieving an issue from a particular project (not all issue reporting), and the emailing link within a particular project.  These link to http://localhost/gemini

It seems weird that there are only 3 instances where the linking does not work, and everywhere else it works.

Also when I rightclick on the images (the little icons for priority, type of issue, etc), it still links to localhost.  I can see it on my localserver, but on other computers on the network, obviously the pics cannot be seen

Thanks

Jonathan Tam

jtam@evoss.com.au


jtam
· 1 		jtam
Wednesday, May 31, 2006, 2:34:44 AM
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Hi

Thanks for your help.  I have realised that I am an idiot.  there were two web.config files under evoss2 for some reason. I was playing around with the second one, and it was having no affect on Gemini at all.

Problem solved, thanks for the prompt responses

Jon
jtam
· 1 		jtam
Wednesday, May 31, 2006, 3:15:57 AM