Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Problem with session?

web-app

 

Hi,

 

last time we have problems with our Gemini.

I think that Gemini lost my session.

 

1) I login to gemini and work with issues.

After some time user is redirected to login page and has to login again.

2) By edit an issue, after some time, when I click something on page,  gemini redirect to issue list.

Also I notified following entries in error logs:

CACHE miss detected - key: IMGISSTYPE     13.03.2007 14:52:10 CACHE miss detected - key: LICENSEMSG     13.03.2007 14:39:39 CACHE miss detected - key: IMGISSTYPE     13.03.2007 14:33:01 CACHE miss detected - key: LICENSENAG     13.03.2007 14:32:56 CACHE miss detected - key: IMGISSTYPE     13.03.2007 14:32:54

 

Do you have any idea, why we have these problems?

We are gemini registered users and are working over internet.

Windows 2003 Server IIS 6.0 .

We don't use windows integrated authentications, we have form authentication.

Web page and ASP.NET settings have very long session timeout, over 3600 minutes.

Application pool is recycled only time for a day.

 

Can you help as with these problems?

Regards

Wojtek

 
woojtii
· 1 		woojtii
Monday, March 19, 2007, 9:16:41 PM
Replies (3)
helpful
0
not helpful

Which version of Gemini are you using? Please upgrade to the latest.
Mark Wing
· 9108 		Mark Wing
Tuesday, March 20, 2007, 9:12:52 AM
helpful
0
not helpful

Hi,

 

we are using latest version - Gemini 2.0.5

 

Wojtek

 
woojtii
· 1 		woojtii
Thursday, March 22, 2007, 2:03:55 PM
helpful
0
not helpful

These entries should not be possible with 2.0.5. Are you sure about this?
Saar Cohen
· 5000 		Saar Cohen
Thursday, March 22, 2007, 10:49:11 PM