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scheduler 1.5

web-app

I am sure im having a blonde moment but i cannot get the scheduler to function for love nor money.

its installed the scheduler and assumed that the authentication needed to be a valid gemini user but it doesnt want to know - ive tried using admin /admin too and admin and the webservice access code as the password, still not luck  webservices are 'working' or at least appear to be when i request
http://gemini-test.dadio.esw.eshopworks.co.uk/webservices/gemini.asmx I get the expected page listing the various available services.

using gemini 2.2.2 and scheduler 1.5

The 'aaa' user is a gemini admin

heres my config:-

why wont it talk to my gemini installation!?

<?xml version="1.0" encoding="utf-8" ?>
<configuration>
  <configSections>
    <section name="Gemini" type="CounterSoft.Gemini.Scheduler.ServiceConfigSection, CounterSoft.Gemini.Scheduler" />
  </configSections>
  <Gemini>
    <Clients>
      <Client WebServicesURL="http://gemini-test.dadio.esw.eshopworks.co.uk/webservices" AuthenticationUsername="aaa"

AuthenticationPassword="aaa">
        <MailboxProcessors>
          <!-- Sample mailbox processor setup
          <MailboxProcessor
            Name="budd    "
            POPServer="xxxxxxxxx.esw.eshopworks.co.uk"
            POPServerPort="995"
            AuthenticationMethod="AUTO"
            UseSSL="true"
            POPMailbox="supportpopbox@eshopworks.co.uk"
            POPUsername="supportpopbox"
            POPPassword="xxxxxxxx"
            DeleteMessages="true"
            SubjectLikeRegExp=""
            SubjectNOTLikeRegExp=""
            ProjectID="28"
            UserID="55"
            ComponentID="1391"
            IssueType="4"
            IssuePriority="3"
            DebugFile = "c:\GeminiPOP3log.txt"
            DebugMode = "true"
            />
          -->
          <!-- Authentication methods: AUTO, APOP, REGULAR, NONE  -->
          <!-- POP Server Port: usually 110 or 995 (secure) -->
        </MailboxProcessors>
        </Client>
    </Clients>
  </Gemini>
</configuration>

in the event viewer i can see
Configuring client http://gemini-test.dadio.esw.eshopworks.co.uk/webservices.

then:

Configured Service Manager for client http://gemini-test.dadio.esw.eshopworks.co.uk/webservices.

then the next:

Error testing connectivity/authentication to client http://gemini-test.dadio.esw.eshopworks.co.uk/webservices.

then:

Service started successfully.


I am able to send test emails which I would have thought should be batched via the scheduler (or not!?).

the admin is set to use the scheduler and the mail works fine using the std mail mail plugin.
mememan
· 1 		mememan
Wednesday, October 10, 2007, 6:47:22 PM
Replies (8)
helpful
0
not helpful

The test functionality does not use the scheduler. This is a simple test to make sure your SMTP settings are correct.

Do you have Microsfot WSE3.0 installed on the web server?
Saar Cohen
· 5000 		Saar Cohen
Wednesday, October 10, 2007, 10:18:25 PM
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yes.  WSE 3.0 is installed on both servers (we have one internal and one external)

servers:

windows 2003 R2 all all latest patches and SP's.

WSE 2.x
WSE 3.0
.net 1.1
.net 2.0
.net 3.0
IIS
SMTP (currently both are setup to use our exchange server directly rather than their local mail service)


one server is a workgroup server, the other a Domain Controller
mememan
· 1 		mememan
Thursday, October 11, 2007, 2:27:23 PM
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Hello,

This can only be one of two things:

1. The machine cannot see the URL.
2. The authentication details are incorrect.

Is the machine is outside of the domain?

Try to open the URL in a browser where Scheduler is running.
Harvey Kandola
· 212 		Harvey Kandola
Friday, October 12, 2007, 10:34:46 AM
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this was (as i suspected) my mistake and the service now appears to be working however, and this appears to be a fairly large however...

can you explain what the service is doing as its now climbed from 200mb to over 300mb and seems to be resending emails for every issue created, modified or closed since we upgraded from 2.1.1 to 2.2.2 on the 10th Oct - which is so far over a 200 mails just in my inbox.  i am assuming these are hitting my clients too, which isnt ideal!?

any ideas how I calm it down, surely it should only be sending mails that date from after the time /date the service is started?

also can you confirm if I need to run the service on both our internal server and the internet facing server (shared database) or will the service running on just the one box pick up changes made by users accessing both websites?
mememan
· 1 		mememan
Friday, October 12, 2007, 6:45:27 PM
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the service has calmed down now (after sending a great number of mails) and seems to now be working as expected for new issue changes

using only one scheduler also seems to work but your thoughts would be good on that - ive installed once on each server for redundancy

thanks for the help

Im sure I may have missed this in your docs but it would be worth flagging to new users that without the scheduler the latest version of gemini provides much less information than in previous releases
mememan
· 1 		mememan
Friday, October 12, 2007, 8:01:12 PM
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when i left on friday all seemed well - i had the scheduler running on two servers, lots of tests indicated it was all running fine.  Ive come back to work today to find that only updates are being emailed but not issue creations

also (and its difficult to tell if this was post upgrade to 2.2.2 or post scheduler but most issue watching at the project level appears to have been reset to none.

any ideas, the former being by far the more important?
mememan
· 1 		mememan
Monday, October 15, 2007, 6:08:59 PM
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I seem to be getting varying results in some instances an issue that is created and resource assigned at the same time (ie on the create page) is emailed as created and at others as updated?

could you perhaps walk through exactly what and how the scheduler service works to clarify what it should and should not be doing?
mememan
· 1 		mememan
Monday, October 15, 2007, 6:51:09 PM
helpful
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We did not get any reports of such bug and our current scheduler works fine for new issues on our live Gemini: http://gemini.countersoft.com

Please make sure that your alert settings are correct and if needed your admin notifications settings (such as alert for issue creator).
Saar Cohen
· 5000 		Saar Cohen
Monday, October 15, 2007, 10:15:15 PM