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Please help --> Gemini randomly throwing out logged in users

web-app

We migrated from 1.8 Gemini to 2.0.4.
After the migration some of the users are randomly thrown out of gemini and go to the login page to login again.

This usually happens when the user has navigated to a issue detail page and is going back to the issue grid. Also the grid loses sort information when we go back. Note that the "Back" link is used and not Browser back button.

Using IE6 and the server is running IIS6 and db is SQL Server 2000.

tjain
· 1
tjain
Replies (3)
helpful
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not helpful

Do you get any errors in the log?

Also, upgrade to 2.0.5.


Mark Wing
· 9108
Mark Wing
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We are experiencing this as well.  We are using 2.0.5.  Users seem to be kicked back to the log in screen early on in their Gemini session.  Usually after viewing an issue and clicking edit, or comment, or something that would require certain rights.

I haven't noticed any times after about the 4th or 5th "action" during a session that this occurs but it does occur frequently from user to user.

All in all it is just a nuisance but of course is preferable to allowing users who shouldn't have rights to a feature into a feature. 


jimjimlit
· 1
jimjimlit
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Are there any errors in the log?

What authentication mode are you using?


Saar Cohen
· 5000
Saar Cohen