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2.1.1 Installation Failure - No Idea How To Resolve.....

web-app

Help....

OK, I installed 2.1.1 via the exe upgrade path, updated the existing db, files, etc. let it modify IIS and everything.

Now when I bring up the page for the app, I get the 404 Page Not Found or IE Can Not Display this page, error message. It doesn't matter where I view this from or what my remote errors section in web.config is set to, I have absolutely no troubleshooting information. I've restored at this point by just redirecting the home directory of the IIS site to the old path and restoring the preupgrade db backup

Ideas?

pauldes
· 1
pauldes
Replies (9)
helpful
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Did you check that the virtual directory was created and were the contents there?


Mark Wing
· 9108
Mark Wing
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yes, it's all there


pauldes
· 1
pauldes
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I just did a manual upgrade and I get the same results



pauldes
· 1
pauldes
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In Firefox, the error message is:
The connection to the server was reset while the page was loading.

is there a web config timeout value I could adjust?


pauldes
· 1
pauldes
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If it helps, I'm running W2k3, SQL2005, 64bit versions


pauldes
· 1
pauldes
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I see, we have an issue with Gemini 2.1.* on 64bit, it doesn't work. We are working on this.


Mark Wing
· 9108
Mark Wing
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Somehow, I managed to get an error message, now I get the following EVEN THOUGH I HAVE VERIFIED advologix is a valid dbo owner of the database.

[SqlException (0x80131904): Cannot open database "Gemini21Test" requested by the login. The login failed.
Login failed for user 'advologix'.]
System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject) +642
System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection) +110
System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) +263
System.Data.SqlClient.SqlConnection.Open() +272
CounterSoft.Gemini.Commons.GeminiHelper.LogEx(Exception ex, String strOtherInfo) +111

[ADOException: cannot open connection]
CounterSoft.Gemini.DataProvider.BaseProvider.xdd71a6c437ce97cd(Type x86c43ef36e14f2a3, Object[] xdbd7e0681bb13f72) +1376
CounterSoft.Gemini.DataProvider.BaseProvider.xc5a6238415274e6d(Type x86c43ef36e14f2a3, Object[] xdbd7e0681bb13f72) +21
CounterSoft.Gemini.DataProvider.ApplicationSettingsProvider.x1a95834709519378(String x2335cd6458013014) +128
CounterSoft.Gemini.Business.DatabaseApplicationSettings.Initialise() +50
CounterSoft.Gemini.Business.DatabaseApplicationSettings..ctor() +66
CounterSoft.Gemini.Business.Initialiser..cctor() +31

[TypeInitializationException: The type initializer for 'Initialiser' threw an exception.]
CounterSoft.Gemini.Business.ApplicationSettingsFactory.GetAppSettings() +25
CounterSoft.Gemini.Business.ApplicationSettings..cctor() +9

[TypeInitializationException: The type initializer for 'CounterSoft.Gemini.Business.ApplicationSettings' threw an exception.]
CounterSoft.Gemini.Business.ApplicationSettings.getTheme() +0
CounterSoft.Gemini.Business.BasePage.OnPreInit(EventArgs e) +101
System.Web.UI.Page.PerformPreInit() +45
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1272
The applicable section of my webconfig looks like this

  </GeminiPlugins>
  <nhibernate>
      <!-- The SQL Server dialect (Gemini supports "MsSql2005Dialect" or "MsSql2000Dialect" or "MsSql7Dialect") -->
      <add key="hibernate.dialect" value="NHibernate.Dialect.MsSql2000Dialect"/>
      <!-- The SQL Server database connection string -->
      <add key="hibernate.connection.connection
string" value="data source=127.0.0.1;initial catalog=Gemini21Test;user id=advologix;password=xxxxxxx"/>
      <!-- Misc -->
      <add key="hibernate.connection.provider" value="NHibernate.Connection.DriverConnectionProvider"/>
      <add key="hibernate.connection.driver_class" value="NHibernate.Driver.SqlClientDriver"/>
  </nhibernate>
  <GeminiLocalisation>
    <GeminiLocalisation defaultCulture="en-US" languageFilePath="Language"/>
  </GeminiLocalisation>
  <connectionStrings>
    <add name="ProfilesServer" connectionString="data source=127.0.0.1;initial catalog=Gemini21Test;user id=advologix;password=xxxxxxx" providerName="System.Data.SqlClient"/>
  </connectionStrings>


pauldes
· 1
pauldes
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Do you have an estimated resolution time?


pauldes
· 1
pauldes
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We think that we have found the issue with Gemini and 64bit.

Can you please enter a license key via SQL?

ie:

update Geminiappsettings set settingvalue='xxx' where settingname='RegistrationCode'

then restart the server, does it work?


Saar Cohen
· 5000
Saar Cohen