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Anonymous Issue Creation

web-app

Hi

I'm evaluating Gemini as a potential product which can be used as both a Project/Issue Management tool within the technical team in our company, whilst also serving as a Help Desk/Ticketing system for the end users.

In this scenario, is it possible to configure Gemini to allow anonymous users to create issues against projects, or would I be required to create user accounts for each authenticated user in the domain?
ianperrin
· 1 		ianperrin
Wednesday, July 12, 2006, 9:48:44 AM
Replies (5)
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You can allow anonymous users to create issue in the same way you'll allow "normal" users.

 
Mark Wing
· 9108 		Mark Wing
Wednesday, July 12, 2006, 10:11:44 AM
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Hi Mark

Being new to Gemini, I am struggling to get started. I've been able to create a new user and assign that user to the "Issue Creator" security scheme. However I can't seem to achieve the same result for the "* Anonymous User * (anon)"

Can you point me towards to relevant section in the documentation, or tell me what I'm doing wrong?
ianperrin
· 1 		ianperrin
Wednesday, July 12, 2006, 11:20:43 AM
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Log in to Gemini as admin.

Go to "User Security".

Click on the project, scheme (ie "Issue Creator") and select the anonymous user. click update.

No log off and if you go to that project you will see the "Create Issue" link on the top left (next to home).
Mark Wing
· 9108 		Mark Wing
Wednesday, July 12, 2006, 11:35:24 AM
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Thanks for the pointer. Is there any way I can make the create issue link appear on the home (project listing) page??
ianperrin
· 1 		ianperrin
Thursday, July 13, 2006, 11:57:40 AM
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You can change the ProjectsList.xsl file to do so (under the views directory).
Saar Cohen
· 5000 		Saar Cohen
Thursday, July 13, 2006, 10:31:17 PM