Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




External users can not get issue detail pages

web-app

We are running Gemini 2.0.3 and while users on our intranet can reach the issue detail page our users external to the intranet can not. They can log in, go to the issues list page for their project but when they click on a specific issue they get an error. The page syas "This page cannot be displayed" and the title of the window is "Cannot find server."

Thanks for any help
billmcfa
· 1 		billmcfa
Tuesday, March 28, 2006, 10:15:25 PM
Replies (6)
helpful
0
not helpful

Please check the FullGeminiURL setting in the web.config file.
Saar Cohen
· 5000 		Saar Cohen
Tuesday, March 28, 2006, 10:43:25 PM
helpful
0
not helpful

It was setup with the server name for the intranet.
billmcfa
· 1 		billmcfa
Tuesday, March 28, 2006, 11:05:39 PM
helpful
0
not helpful

Does it work now?
Saar Cohen
· 5000 		Saar Cohen
Tuesday, March 28, 2006, 11:37:17 PM
helpful
0
not helpful

I did not change anything, it was setup like that.
billmcfa
· 1 		billmcfa
Tuesday, March 28, 2006, 11:47:15 PM
helpful
0
not helpful

You have to update the FullGeminiURL to point to the correct interent path.
Mark Wing
· 9108 		Mark Wing
Wednesday, March 29, 2006, 11:56:09 AM
helpful
0
not helpful

Now it works, we did some renaming and pointing of the IP address. We also started using SSL and that works well.

Thanks
billmcfa
· 1 		billmcfa
Wednesday, March 29, 2006, 9:15:15 PM