Email Template error
I am using the MailPlugin, I remember we had this problem before in the older version, 2.2 seems to fixed it. Now we upgraded to 3.6.3 and it is coming back.
currently the email subject is empty, and part of the email body are missing.
could you please help
These are from the event log
619 3/9/2010 9:41:32 AM Debug Gemini Error encountered processing template file: IssueUpdateSubjectLine.vm
618 3/9/2010 9:41:32 AM Error Gemini Object reference not set to an instance of an object. at Commons.Collections.LRUMap.IndexOf(Object key) at Commons.Collections.LRUMap.MoveToMRU(Object key) at Commons.Collections.LRUMap.getItem(Object key) at Commons.Collections.LRUMap.SyncLRUMap.getItem(Object key) at NVelocity.Runtime.Resource.ResourceCacheImpl.get(Object key) at NVelocity.Runtime.Resource.ResourceManagerImpl.GetResource(String resourceName, ResourceType resourceType, String encoding) at NVelocity.Runtime.RuntimeInstance.GetTemplate(String name, String encoding) at NVelocity.Runtime.RuntimeInstance.GetTemplate(String name) at NVelocity.App.Velocity.GetTemplate(String name) at CounterSoft.Gemini.Business.Alerts.MailPlugin.MakeTemplateNVelocity(IssueEventArgs args, String templateFile)
617 3/9/2010 9:41:32 AM Debug Gemini Error encountered processing template file: text/IssueUpdate.vm
616 3/9/2010 9:41:32 AM Error Gemini Object reference not set to an instance of an object. at Commons.Collections.LRUMap.IndexOf(Object key) at Commons.Collections.LRUMap.MoveToMRU(Object key) at Commons.Collections.LRUMap.getItem(Object key) at Commons.Collections.LRUMap.SyncLRUMap.getItem(Object key) at NVelocity.Runtime.Resource.ResourceCacheImpl.get(Object key) at NVelocity.Runtime.Resource.ResourceManagerImpl.GetResource(String resourceName, ResourceType resourceType, String encoding) at NVelocity.Runtime.RuntimeInstance.GetTemplate(String name, String encoding) at NVelocity.Runtime.RuntimeInstance.GetTemplate(String name) at NVelocity.App.Velocity.GetTemplate(String name) at CounterSoft.Gemini.Business.Alerts.MailPlugin.MakeTemplateNVelocity(IssueEventArgs args, String templateFile)
ktang
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Tuesday, March 9, 2010, 3:48:10 PM |