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Error when creating a new issue

web-app

When creating a new issue, after filling in the form and clicking "Create", the following error occurs:

Gemini Application Error

An application error has occured - please advise the Gemini administrator within your organization.

There is a "View Log" link, but the log is empty.

The first few issues I created were fine. Then this error started occurring, but after the error, the new issue DID exist.  Now each time I create a new issue, the error occurs and the new issue does NOT exist.

I'm using  v2.2.6 and this is a new installation.  Any ideas?

pcoffer
· 1
pcoffer
Replies (3)
helpful
0
not helpful

If there are no errors in the log then it seems like a database issue.

Please check that the database is not full or made read only.


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

The following error is logged in the event log:

Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 1/4/2008 11:57:05 AM

Event time (UTC): 1/4/2008 4:57:05 PM

Event ID: 4ae1b5100dc6406382d20dab6690c187

Event sequence: 512

Event occurrence: 5

Event detail code: 0

Application information:

Application domain: /LM/W3SVC/1270432749/Root-4-128438791249580858

Trust level: Full

Application Virtual Path: /

Application Path: C:\Inetpub\GeminiPLE\

Machine name: DGS-FW-3

Process information:

Process ID: 3808

Process name: w3wp.exe

Account name: NT AUTHORITY\NETWORK SERVICE

Exception information:

Exception type: ADOException

Exception message: could not insert: [CounterSoft.Gemini.Commons.IssueBareEN][SQL: INSERT INTO issues (projid, isstype, isspriority, issstatus, issresolution, reportedby, fixedinverid, summary, longdesc, revised, startdate, duedate, resolveddate, closeddate, risklevel, userdata1, userdata2, userdata3, percentcomplete, estimatedays, estimatehours, estimateminutes, isprivate) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]

Request information:

Request URL: http://216.130.249.6/issue/CreateIssue.aspx?PROJID=2

Request path: /issue/CreateIssue.aspx

User host address: 200.9.63.21

User: pat

Is authenticated: True

Authentication Type: Forms

Thread account name: NT AUTHORITY\NETWORK SERVICE

Thread information:

Thread ID: 1

Thread account name: NT AUTHORITY\NETWORK SERVICE

Is impersonating: False

Stack trace: at CounterSoft.Gemini.DataProvider.x73a34067f4cd229a.xf606eb5e1032d933(BaseEN x6fcb9c1c812a0558, Boolean x8b15d0e18e6888d9)

at CounterSoft.Gemini.DataProvider.x73a34067f4cd229a.xf606eb5e1032d933(BaseEN x6fcb9c1c812a0558)

at CounterSoft.Gemini.DataProvider.xc0186e148e957052.x0dd7228622330700(IssueEN x22c77d60925997e9)

at CounterSoft.Gemini.Business.x95da312ae9372c2e.x0dd7228622330700(IssueEN x22c77d60925997e9)

at CounterSoft.Gemini.CreateIssue.btnCreateClick(Object sender, EventArgs e)

at System.Web.UI.WebControls.Button.OnClick(EventArgs e)

at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)

at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)

at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)

at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


pcoffer
· 1
pcoffer
helpful
0
not helpful

The problem was disk space on the DB server.

Thx.


pcoffer
· 1
pcoffer