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System error on batch update

web-app

I haven't been able to do a batch update on issues. I've gotten these system errors when I try to perform a batch update.

DEBUG Error encountered processing template file: text/IssueUpdate.vm28/02/2006 16:40:51 Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index at System.Collections.ArrayList.getItem(Int32 index) at Commons.Collections.LRUMap.MoveToMRU(Object key) at Commons.Collections.LRUMap.getItem(Object key) at Commons.Collections.SyncLRUMap.getItem(Object key) at NVelocity.Runtime.Resource.ResourceCacheImpl.get(Object key) at NVelocity.Runtime.Resource.ResourceManagerImpl.getResource(String resourceName, Int32 resourceType, String encoding) at NVelocity.Runtime.RuntimeInstance.getTemplate(String name, String encoding) at NVelocity.App.Velocity.GetTemplate(String name) at CounterSoft.GeminiPlugins.MailPlugin.MakeTemplateNVelocity(IssueEventArgs args, String templateFile) 28/02/2006 16:40:51
Any ideas on how to fix it?
j_welch2
· 1 		j_welch2
Thursday, March 2, 2006, 4:49:11 PM
Replies (4)
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This seems like an error with the mail plugin. Can you try and disable email alerts?
Mark Wing
· 9108 		Mark Wing
Monday, March 6, 2006, 10:41:17 AM
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Ok. I set the Issue*Alert to false and SendAlert to false and the batch update worked. Is there a work-around or fix for this?
j_welch2
· 1 		j_welch2
Monday, March 6, 2006, 3:01:00 PM
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Which version of Gemini are you using?

Do you receive email alerts for other updates?

Seems like the email templates can not be loaded. Try changing the TemplateEngine / Path setting(s) in the web.config file.
Mark Wing
· 9108 		Mark Wing
Monday, March 6, 2006, 3:12:30 PM
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[quote user="MarkWing"]

Which version of Gemini are you using?[/quote] 2.0.3

[quote user="MarkWing"]Do you receive email alerts for other updates?[/quote] Yes

[quote user="MarkWing"]Seems like the email templates can not be loaded. Try changing the TemplateEngine / Path setting(s) in the web.config file.[/quote]

Ok. The TemplatePath var was empty and I put an absolute path in there.
j_welch2
· 1 		j_welch2
Monday, March 6, 2006, 3:19:35 PM