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Login Error Using Plug-Ins

desktop
add-ons

Hello - we've had no problems using Gemini via the web interface, but we've encountered login problems using the Outlook Plug-In and Desktop Interface.  We have Gemini installed at the following URL:

http://gemini.municode.com

When I enter this URL, along with a valid username and password, the login dialog presents red exclamation marks and "incorrect username and/or password".

Is there a different format to the URL that I should be using?  We're using Gemini 3.2.1, build 2235.  No firewalls or proxy servers existing between the desktop and the Gemini web server.

Thanks in advance for any advice you can provide....
paclaiborne
· 1 		paclaiborne
Thursday, March 5, 2009, 12:44:54 PM
Replies (2)
helpful
0
not helpful

Gemini add-on products presently only accept Gemini authentication; ensure you are logging in with a Gemini user account.

Ensure WSE 3.0 (http://www.microsoft.com/Downloads/details.aspx?familyid=018A09FD-3A74-43C5-8EC1-8D789091255D&displaylang=en) is installed and running on your Gemini server.

If you are still unable to login, run DebugView (http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx) and send us the error log to supportatcountersoftdotcom.
Bikram
· 1 		Bikram
Thursday, March 5, 2009, 12:52:53 PM
helpful
0
not helpful

Sorry, please disregard my post, just did not have WSE 3.0 installed, all works now.
paclaiborne
· 1 		paclaiborne
Thursday, March 5, 2009, 12:56:55 PM