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Documentation Rewrite

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Could I suggest that you rethink the structure of your documentation?

A large part of the PDF document is for an installer/administrator/developer. A smaller portion of it is for a user.

As an Administrator of Gemini, I certainly LIKE the document, but it is not something that I feel comfortable giving to my users or allowing them to view via a "help" link.

I would feel much more comfortable as an Administrator if I had a choice of documents to show my users. Mind you, I am NOT asking that you provide less information, simply that you package it in a slightly different format, as there are several different audiences that you are speaking to. Breaking this PDF into smaller pieces is something that we have already done, so it is a non-issue for us, but I would like to suggest that you do this for the standard release.

Might I suggest:

  • Gemini Installation Guide
  • Gemini Administrator Guide
  • Gemini Users Guide
  • Gemini Developers Guide

If the "Gemini Users Guide" only concerned the entering and editing of issues, then I would feel very comfortable with distributing this to my users and making it the "help" link!

Just a thought, cheers

John Borders
Senior Architect
Midlands Choice

JBorders
· 1
JBorders
Replies (1)
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Hi John,

Many thanks for your suggestions.


Harvey Kandola
· 212
Harvey Kandola