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version 2.0 is crashing

add-ons

have been trying to get the v2.0 version running against gemini 2.1 (have installed WSE 3.0 on the webapp server)

client workstation is windows 2003 R2 SP2

ive updated and registered the GSC.reg as follows too:

Windows Registry Editor Version 5.00

[HKEYLOCALMACHINE\SOFTWARE\CounterSoft\GeminiScreenCapture]
"GeminiURL"="http://support.eshopworks.co.uk/"
"GeminiAccessCode"="XXXXXXXXX"
"GeminiUserID"=dword:00000001




and heres the crash error:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

*** Exception Text ***
System.DllNotFoundException: Unable to load DLL 'SnaperHelper.dll': Invalid access to memory location. (Exception from HRESULT: 0x800703E6)
   at CounterSoft.GeminiScreenCapture.SnaperHelperLib.GetDesktopImage(SIZE& lpSize)
   at CounterSoft.GeminiScreenCapture.FormMain.btnDesktopClick(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


********** Loaded Assemblies **********
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
GeminiScreenCapture
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/GeminiScreenCapture.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC
MSIL/System.Windows.Forms/2.0.0.0b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GACMSIL/System/2.0.0.0
b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC
MSIL/System.Drawing/2.0.0.0b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
HTMLEditorControl
    Assembly Version: 1.0.2001.38643
    Win32 Version: 1.0.2001.38643
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/HTMLEditorControl.DLL
----------------------------------------
AxInterop.SHDocVw
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/AxInterop.SHDocVw.DLL
----------------------------------------
Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///C:/WINDOWS/assembly/GAC/Microsoft.mshtml/7.0.3300.0
b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Interop.SHDocVw
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/Interop.SHDocVw.DLL
----------------------------------------
Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GACMSIL/Accessibility/2.0.0.0b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Microsoft.Web.Services3
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.5305.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/Microsoft.Web.Services3.DLL
----------------------------------------
System.Web.Services
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC
MSIL/System.Web.Services/2.0.0.0b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GACMSIL/System.Xml/2.0.0.0b77a5c561934e089/System.Xml.dll
----------------------------------------
CounterSoft.Gemini.Commons
    Assembly Version: 2.1.0.2000
    Win32 Version: 2.1.0.2000
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/CounterSoft.Gemini.Commons.DLL
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC
MSIL/System.Configuration/2.0.0.0b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.210 (QFE.050727-2100)
    CodeBase: file:///C:/WINDOWS/assembly/GAC32/System.Web/2.0.0.0b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
0g476lvr
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
kaazx68
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
q0hunfi
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC
MSIL/System/2.0.0.0
b77a5c561934e089/System.dll
----------------------------------------
qtua0ynp
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GACMSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
hcyya3qp
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
c8yqwov
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
75itz8qj
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0
b77a5c561934e089/System.dll
----------------------------------------

*** JIT Debugging ***
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.



mememan
· 1
mememan
Replies (3)
helpful
0
not helpful

Can you please check to see if  the file SnaperHelper.dll exists in the same directory of the screen capture app? (C:\Program fiels\countersoft....)


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

yes it is, would love to give you a screen shot but...!


C:\Program Files\CounterSoft\Gemini Screen Capture

contains microsoft.webservices3.dll
geminiscreencapure.exe
htmleditorocontrol.dll
snaperhelper.dll
interop.shdocvw.dll
countersoft.gemini.commons.dll
axinterop.shdoc.vw.dll
pen_red.ico
app.ico
cs.jpg
geminiscreencapture.installstate
help.html
readme.txt
geminiscreencapture.exe.manifest
gsc.reg


mememan
· 1
mememan
helpful
0
not helpful

We can not seem to replicate it. Can you please try starting the screen capture app from the actual folder it is in?

Also, when exactly do you get the error (shift+print screen)?


Saar Cohen
· 5000
Saar Cohen