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Post is lost when Session is expired

web-app

I wrote a comment to DotNetNuke bug system and when submitted, nothing was saved because session was expired.

Fortunetely(and not deliberately) I had a Fiddler running, which saved to log all my http requests. It allowed me to re-post the comment quickly.

Ideally it will be good to save text submitted by the user even if the session is expired.I understand that it can be a chllenging technical task.

As a simple workaround a message (like MS Feedback site has) should be shown on any log create/comment page:

Warning! For security purposes, this site times out after 20 minutes! Please submit your entry before the twenty minutes or you will lose your work. If you need time to draft your bug it is recommended that you copy and paste from another program.

mfreidge
· 1
mfreidge
Replies (3)
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I fairly clean answer would be to have a custom session timeout page that shows the posted info back to the user...

Ie:

Sorry, you're session has expired, the post you were trying to make is

<box> blah blah blah </box>

Please copy any of the above info you want to retain to avoid data loss.

 

Or something....


DaveMoller
· 1
DaveMoller
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Sometimes our users of Gemini also run into a timeout/session expired issue.

As a result all the work/details in description are lost which leads to frustration.

The above mentioned idea would help.


deniz
· 1
deniz
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Saar Cohen
· 5000
Saar Cohen