Hi Guillaume.

What version of Gemini are you using?

Please send us (supportatcountersoftdotcom) debug output from DebugView, which can be downloaded and installed from http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx

That would be Gemini 3.1.0 (Build 2179)

Here's the debug output. Should I still send this to supportatcountersoftdotcom ?

[1056] Left. Enter HWND c0aaa
[1056] Left. Enter HWND 230b12
[1056] Left. Enter HWND 70b86
[1056] Left. Enter HWND 19112c
[1056] Left. Enter HWND 810e6
[1056] Left. Enter HWND 7107a
[1056] Left. Enter HWND 1d113a
[1056] Enter HWND b105a
[1056] CounterSoft Gemini: Start radcboProjectsSelectedIndexChanged
[1056] CounterSoft Gemini: End radcboProjectsSelectedIndexChanged
[1056] Left. Enter HWND 19112c
[1056] Left. Enter HWND 810e6
[1056] Left. Enter HWND 7107a
[1056] CounterSoft Gemini: Start btnRefreshClick1
[1056] CounterSoft Gemini: Start GetIssues
[1056] CounterSoft Gemini: End btnRefreshClick1
[1056] CounterSoft Gemini: Start PaintIssuesGrid
[1056] CounterSoft Gemini: Start PaintIssuesGrid
[1056] CounterSoft Gemini: Start SetCurrentIssue
[1056] CounterSoft Gemini: End SetCurrentIssue
[1056] CounterSoft Gemini: Start BindImages
[1056] CounterSoft Gemini: Image Path: C:\Program Files\CounterSoft\Gemini Visual Studio 2005 Package\Images\
[1056] CounterSoft Gemini: End BindImages
[1056] CounterSoft Gemini: Start SetControlsStatus
[1056] CounterSoft Gemini: End SetControlsStatus
[1056] CounterSoft Gemini: Start SetCurrentIssue
[1056] CounterSoft Gemini: End SetCurrentIssue
[1056] CounterSoft Gemini: Start SetCurrentIssue
[1056] CounterSoft Gemini: End SetCurrentIssue
[1056] CounterSoft Gemini: Start LocalizeIssueGrid
[1056] CounterSoft Gemini: End LocalizeIssueGrid
[1056] CounterSoft Gemini: End PaintIssuesGrid
[1056] CounterSoft Gemini: End GetIssues

I have some more informations.

I can't add issues. Here's the debug output :

[1056] CounterSoft Gemini: Start OpenAddNewIssueForm
[1056] CounterSoft Gemini: OpenAddNewIssueForm Exception. Le format de la chaîne d'entrée est incorrect. :: mscorlib ::    à System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
[1056]    à System.Number.ParseSingle(String value, NumberStyles options, NumberFormatInfo numfmt)
[1056]    à System.Single.Parse(String s, NumberStyles style, NumberFormatInfo info)
[1056]    à System.Single.Parse(String s)
[1056]    à CounterSoft.Gemini.Client.UI.Controls.MainControlForm.CreateAttributeLabel(String labelText)
[1056]    à CounterSoft.Gemini.Client.UI.Controls.MainControlForm.BindControls()
[1056]    à CounterSoft.Gemini.Client.UI.Controls.MainControlForm..ctor(GeminiModel& model, FMode issueMode, Panel customPanel)
[1056]    à CounterSoft.Gemini.Client.UI.Presenters.AddNewIssuePresenter.PaintMe()
[1056]    à CounterSoft.Gemini.Client.UI.Forms.AddNewIssueForm.AddNewIssueFormLoad(Object sender, EventArgs e)
[1056]    à System.Windows.Forms.Form.OnLoad(EventArgs e)
[1056]    à Telerik.WinControls.UI.ShapedForm.OnLoad(EventArgs e)
[1056]    à System.Windows.Forms.Form.OnCreateControl()
[1056]    à System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
[1056]    à System.Windows.Forms.Control.CreateControl()
[1056]    à System.Windows.Forms.Control.WmShowWindow(Message& m)
[1056]    à System.Windows.Forms.Control.WndProc(Message& m)
[1056]    à System.Windows.Forms.ScrollableControl.WndProc(Message& m)
[1056]    à System.Windows.Forms.ContainerControl.WndProc(Message& m)
[1056]    à System.Windows.Forms.Form.WmShowWindow(Message& m)
[1056]    à System.Windows.Forms.Form.WndProc(Message& m)
[1056]    à Telerik.WinControls.UI.ShapedForm.WndProc(Message& m)
[1056]    à System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
[1056]    à System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
[1056]    à System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
[1056]    à System.Windows.Forms.SafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
[1056]    à System.Windows.Forms.Control.SetVisibleCore(Boolean value)
[1056]    à System.Windows.Forms.Form.SetVisibleCore(Boolean value)
[1056]    à System.Windows.Forms.Control.setVisible(Boolean value)
[1056]    à System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
[1056]    à System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
[1056]    à System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
[1056]    à System.Windows.Forms.Form.ShowDialog()
[1056]    à CounterSoft.Gemini.Client.UI.Presenters.AddNewIssuePresenter.Process()
[1056]    à CounterSoft.Gemini.VSAddIn.MainControl.OpenAddNewIssueForm()

As you can see, I'm using a french version of the VS2005 IDE. This particuliar error message meant : "Input string was not in a correct format."

And when I try to edit an issue :

[1056] CounterSoft Gemini: Start btnAddComment_Click

And then VS2005 crash (with the option of sending an error report and restart).

I switched my regional parameters from "Français (Canada)" to "Anglais (États-Unis)"

(That would be french (canada) to english (US))

And now I can add or modify an issue and add a comment to an existing one.

... but still can't see other project's issues.

Please  send us the screen shots from the VS add-in before and after you have changed the selected project. Regards

Done. I recorded a video of what is happening and sent it to the previously mentionned email.

Hope you can help !

Hi,

Just to let you know that, as the support asked me to do, I added a filter in Gemini web and everything is now working great.

Support : "Create one or two filters in Gemini web (List all issues for any project, scroll down all the way in the filters pane/panel, Save Filters) and try to use these saved filters in the VS Add-in."

Best regards,

Excellent! Thanks for informing us.