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Upgrade from 2.1.1 to 2.2 for free?

web-app

Can we upgrade from 2.1.1 to 2.2 without any upgrade fees?

I recognized that the terms and conidions and the web presentation changed.

Is the downloadable version on countersoft.com a release version or beta? In the announcment section in this forum you are just telling about the beta version.

 

Thanks in advance.

with kind regards

Deniz
deniz
· 1 		deniz
Monday, August 6, 2007, 6:07:11 PM
Replies (5)
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The dowloadable on http://www.countersoft.com is the released version.

There might be an upgrade fee, it depends if your license has expired or not.
Mark Wing
· 9108 		Mark Wing
Monday, August 6, 2007, 6:23:31 PM
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- How can I check if my license is expired?

- Are upgrade licenses only valid for one year from now on?
deniz
· 1 		deniz
Tuesday, August 7, 2007, 9:22:13 AM
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You need to log in to the client portal: http://client.countersoft.com

However, from our records you are not registered as the contact for your company, so you will have to ask for the login details from that person (the one who purchased Gemini).

The subscription is for one year only.
Mark Wing
· 9108 		Mark Wing
Tuesday, August 7, 2007, 10:21:01 AM
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Ok, I've checked on client portal.

We have Gemini Commercial License plus Gemini Support Package:

Order Number Order Date Expity Date Product Status License Agreement License Key 15146 25 March 2007 25 June 2007 Gemini Support Package Complete Commercial License

350283 19 May 2005 19 May 2006 Gemini Commercial License Complete Commercial License

 

 

Sorry but what does it mean?
deniz
· 1 		deniz
Tuesday, August 7, 2007, 10:56:02 AM
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It means that your support package has expired. To upgrade to 2.2 you will have to purchase a support package.
Mark Wing
· 9108 		Mark Wing
Tuesday, August 7, 2007, 12:28:13 PM