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Error when submitting Issue and session time out

web-app

If the session has timed out and the user submits a post they were in the middle of writing, an error thrownon sbmit the and issue content must be retyped which is annoying.

- M
MLynch
· 1 		MLynch
Thursday, January 26, 2006, 11:49:18 AM
Replies (2)
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Three suggestions:

  1. If you are using Gemini 2.0.2 then try and set the session refresher to refresh more frequently: <add key="SessionRefresher" value="120" />
  2. If you are using IIS 6, then give Gemini a dedicated application pool and configure as required (especially recycling settings).
  3. Move to ASP.NET State Server for session management -- start the Windows Service and change the web.config file.
Saar Cohen
· 5000 		Saar Cohen
Thursday, January 26, 2006, 12:11:59 PM
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What if you do not want your work lost even if the session expires? Ideally, if the session has timed out, one would be given the opportunity to renew the session (or login back in) & proceed, or to close out the window.

If I understand the three suggestions above, they are good if you want the session timeout to be extended. We have not implemented ASP.NET State Server -- if the session expires during the time that one is entering a new ticket, is the data retained or is it still lost?

 
bygate
· 1 		bygate
Wednesday, February 8, 2006, 3:46:55 PM