Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




History in email notes

emails

I would like to be able to do what we did in Gemini 4, and tell users what has changed on the ticket when they get an email.

For example:

Resource change from: XX to: YY

Or:

Comment added: Blah blah blah

Currently users gets lots of notifications and sometimes you cant tell whats changed.

Is this poseable or do you have any plans to do this in an update, its currently a big step back from V4.

James
· 166
James
Replies (2)
helpful
0
not helpful

This will be part of 5.2, which is due start of Q2


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

After doing a search of this system i found this:

http://community.geminiplatform.com/questions/4674/change-default-alert-e-mail-templates/

That is quite similar to my question, the response given was December (last month) does this mean it has slipped by 3 months?


James
· 166
James