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Breeze License, Aborting

install
breeze

I just upgraded from 4 to 5. I applied both the Gemini license and the Breeze license. The Gemini license says that it has expired (I requested a quote to renew but have not received anything yet.) The Breeze license says it is good until 4/13/13.

When the Breeze App tries to run it reports "No Breeze License, aborting!".

I have tried recycling the Application Pool but that didn't fix it.
bbes
· 200 		bbes
Thursday, January 3, 2013, 6:08:28 PM
Replies (5)
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Update: I blew-away the installation and reinstalled but am getting the same problem.

Can anyone help?
bbes
· 200 		bbes
Friday, January 4, 2013, 2:52:13 PM
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I have checked our records and cannot see any email, can you please re-send? Breeze will not work if your user count is over the license limit.
Mark Wing
· 9108 		Mark Wing
Monday, January 7, 2013, 9:19:22 AM
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I clicked the renew link in Gemini which took me to the page: http://www.geminiplatform.com/renewal. From there I entered my email address and clicked the "Request Renewal Link" button. (I just did it again - let's see if it goes through now.) Let me know if I need to request this in a different way.
bbes
· 200 		bbes
Monday, January 7, 2013, 2:21:01 PM
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ANSWER

Please contact support@countersoft.com
Mark Wing
· 9108 		Mark Wing
Monday, January 7, 2013, 2:25:51 PM
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OK. Sent. Thanks.
bbes
· 200 		bbes
Monday, January 7, 2013, 2:27:45 PM