Hi, Thank you. I reached out to the support team and i now compiled the app with the version 3.7.2. I am running into the same issue. I am able to create the ticket from my program. But unable to edit it or add comments to it from the web.

I checked the server and it has ALL verbs as described in Enabling the API document.

Here's the code:

 ServiceManager serviceManager = new ServiceManager("http://gemini.mycompany.com", "", "", "", true);
                var adtProject = serviceManager.ProjectsService.GetProject("GEM-0001");
                var user = serviceManager.UsersService.GetUserByName("domain\\user");

                var issueEntity = new IssueEN();
                issueEntity.ProjectID = adtProject.ProjectID;
                issueEntity.IssueType = 54; // 54 is specific issue type
                issueEntity.IssuePriority = 1; // 1 = Low, 2 = Medium, 3 = High
                issueEntity.IssueSeverity = 1; // 1=Minimal, 2 = Moderate, 3 = Major
                issueEntity.RiskLevel = 1; // 1=No Risk, 2 = Low, 3 = Medium, 4 = High
                issueEntity.ReportedBy = user.UserID;
                issueEntity.StartDate = DateTime.Now;                  
                issueEntity.IssueSummary = "This is a test";
                issueEntity.IssueLongDesc = "Please disregard this ticket. ";

issueEntity = serviceManager.IssuesService.CreateIssue(issueEntity);

Again, code works. It creates issue. I just can't modify it from the web or add comments to it. Where do i need to check on the logs on the failure to edit or add the comment?

Thanks, Indu