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Trial install Help Desk project

projects

On a new trial install when I click on the Support | Help Desk I get the Don't Panic / 500 error screen. All other Projects open fine.

I can go into the customization and change Help Desk projects setting but not open the project.

H. Ray Long
· 108
H. Ray Long
Replies (2)
helpful
0
not helpful

Are there any errors in the system log (customize --> System --> System Log)?


Simran
· 1762
Simran
helpful
0
not helpful
ANSWER

Actually there are quite a few errors(?) in the system log. 2 pages worth. I actually deleted the help desk project from the demo and recreated it and now it is giving me access so I guess I fixed the problem, sort of.


H. Ray Long
· 108
H. Ray Long