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Converse not picking up, Mailbox Processor Socket Exception

converse

Hello there,

yesterday I installed converse (trial) and configured a mailbox. The mailbox test feature showed that messages were found, the log looks fine to me.

Still, mails are not being picked up.

There are no warnings nor errors in the event log. There are lots of informational messages from the Mailbox processor, though: Every 5 Minutes...

     http://localhost/ SocketException occurred. 
     InnerException message follows: Der angegebene Host ist unbekannt 

    (Host unknown).

These messages started to occur when I installed Converse. However there is no mentioning of localhost in any of my converse settings.

The Scheduler Service is running - but not for the test-instance of gemini, it runs for the production. Is that causing the problem?

tnx Heiko
Heiko Scharnberg
· 125 		Heiko Scharnberg
Friday, May 25, 2012, 8:16:52 AM
Replies (9)
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You need the Scheduler to "listen" to the test instance as well. The error is probably beacuse you have a mailbox defined in the production instance.
Mark Wing
· 9108 		Mark Wing
Friday, May 25, 2012, 9:42:33 AM
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Okay, done that.

Now another problem reoccurs, that we conveniantly neglected by binding the website with localhost.

The scheduler service CAN pick up messages from localhost. The gemini user CAN view the site at localhost. Any domain user CAN view the site at gemini.our.domain, as long as he or she is not logged on to the very workstation, gemini is runnung on.

Any user that has logged on locally (as a domain user), can only view the website at localhost, but gemini.our.domain always leads to a 401.1

I don't know why or how, but it seems like localhost is treated differently than the rest. (I suppose this is more of a IIS issue than it is a gemini issue, so I'll be off for some research now ....)

regards Heiko
Heiko Scharnberg
· 125 		Heiko Scharnberg
Tuesday, May 29, 2012, 3:21:05 PM
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http://support.microsoft.com/kb/896861
Heiko Scharnberg
· 125 		Heiko Scharnberg
Tuesday, May 29, 2012, 3:51:16 PM
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Very interesting behavoiur now.

I have configured both instances for the scheduler service.

Scheduler Service Restart .. can connect to gemini.our.domain .. can not connect to geminitest.our.domain

CounterSoft.Gemini.WebServices - Method requires authentication - bei CounterSoft.Gemini.WebServices.BaseService.ThrowResponseException(WebResponse response) bei CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType) bei CounterSoft.Gemini.WebServices.BaseService.GetResponse[T](String url, Object o, RequestType r) bei CounterSoft.Gemini.WebServices.BaseService.WhoAmI() bei CounterSoft.Gemini.Scheduler.SchedulerService.GetServiceManager(String url, String username, String password)

Coverse connectivity check: Okay.

Edit Issue in gemini.our.domain -- notification mail follows. Edit Issue in geminitest.our.domain -- no notification mail follows. Change Issue watcher in geminitest.our.domain -- notification mail follows (immediately) (Seemingly, the watcher alerts do not worj via scheduler service but via direct smtp?)

Any hints?

··· connectivity check works fine but then displays warning: Heiko ScharnbergTuesday, May 29, 2012, 5:11:21 PM
··· data tables warning (table id = 'TableSchemes') Cannot reinitialize datatable. Heiko ScharnbergTuesday, May 29, 2012, 5:12:24 PM
··· to retrieve the datatables object for this table, please pass either no arguments to the datatable() function, or set bRetrieve to true. Alternatively to destroy the old table and create a new one ...Heiko ScharnbergTuesday, May 29, 2012, 5:14:10 PM
Heiko Scharnberg
· 125 		Heiko Scharnberg
Tuesday, May 29, 2012, 5:04:46 PM
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Please make sure that the user the scheduler is using is a valid Gemini admin user.
Mark Wing
· 9108 		Mark Wing
Tuesday, May 29, 2012, 7:24:21 PM
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It is.


Heiko Scharnberg
· 125 		Heiko Scharnberg
Wednesday, May 30, 2012, 9:02:48 AM
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The error suggests that it is not. Is the service running under the same user as the config?
Mark Wing
· 9108 		Mark Wing
Wednesday, May 30, 2012, 9:25:55 AM
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geminitest is actually a clone of gemini (prod).

The service is working for prod, but not for test. Maybe I should reinstall the service.
Heiko Scharnberg
· 125 		Heiko Scharnberg
Wednesday, May 30, 2012, 9:37:35 AM
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ANSWER

Solved. I needed to deactivate what is called "anonymous authentication" in the IIS Website settings.
Heiko Scharnberg
· 125 		Heiko Scharnberg
Wednesday, May 30, 2012, 12:34:35 PM