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Deleting a user does not work

admin
security

After confirming deletion of a user there is no message, of success nor failure, and the user still exists in the database.

User53538
· 1
User53538
Replies (3)
helpful
0
not helpful

The user should be marked as inactive in that case, did you check if it is? It is probably because the user has reported items or is assigned to an item.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

The user is marked as inactive before the delete operation. Must a user be de-assigned from all issues to which he is associated before he can be deleted? If yes, is there an easy or efficient manner or view from which to do so?


User53538
· 1
User53538
helpful
0
not helpful

Yes, go to the all projects filter and select that user as the resource (you will have to re-activate the user).


Mark Wing
· 9108
Mark Wing