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Cannot restore from version: 4.2

projects
migration

Hello

I wanted to move my projects to a new server so I created a backup and tried to restore it in the new server. Both have the same version: v4.2.1 (build 3250)

But then I'm getting the follow error massage:

Cannot restore from version: 4.2 at CounterSoft.Gemini.Business.BackupRestore.RestoreFactory.Restore(BackupRestoreEN restore) at CounterSoft.Gemini.Business.BackupRestore.RestoreManager.CreateProjects(Byte[] fileContent, String jsonFilename, Boolean overwrite, Boolean randomProjectCodes, String filepath, String password) at CounterSoft.Gemini.Web.Admin.ProjectRestore.CreateProject() at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
HelmutE
· 1 		HelmutE
Wednesday, April 11, 2012, 12:01:47 PM
Replies (3)
helpful
0
not helpful
ANSWER

This is a bug, you can easily overcome it by amending the contents of the json file version. Open it in text editor and set it to 4.2.1.

","ProductInformation":{"VersionMajor":4,"VersionMinor":2,"VersionRevision":3250,"VersionBuild":1,"VersionLabel":"4.2.1 (build

To:

"ProductInformation":{"VersionMajor":4,"VersionMinor":1,"VersionRevision":3250,"VersionBuild":1,"VersionLabel":"4.2.1 (build

··· "ProductInformation":{"VersionMajor":4,"VersionMinor":2,"VersionRevision":3250,"VersionBuild":1,"VersionLabel":"4.2.1 (build 3250)","PreReleaseLabel":""}HelmutEWednesday, April 11, 2012, 3:43:37 PM
··· Tried to change to follow with no success: "ProductInformation":{"VersionMajor":4,"VersionMinor":2,"VersionRevision":1,"VersionBuild":3250,"VersionLabel":"4.2.1 (build 3250)","PreReleaseLabel":""},"HelmutEWednesday, April 11, 2012, 3:45:52 PM
Mark Wing
· 9108 		Mark Wing
Wednesday, April 11, 2012, 3:00:34 PM
helpful
0
not helpful

I guess there is no notification if i reply as comment here.

Which part do i have to change? I tried changing from:

"ProductInformation":
{"VersionMajor":4,"VersionMinor":2,"VersionRevision":3250,"VersionBuild":1,"VersionLabel":"4.2.1 (build 3250)","PreReleaseLabel":""}

to follow with no success:

"ProductInformation":
{"VersionMajor":4,"VersionMinor":2,"VersionRevision":1,"VersionBuild":3250,"VersionLabel":"4.2.1 (build 3250)","PreReleaseLabel":""}

HelmutE
· 1 		HelmutE
Tuesday, April 17, 2012, 8:42:57 AM
helpful
0
not helpful

Please send us your backup file (support at countersoft dot com)

··· Added the support response to the answereHelmutETuesday, April 17, 2012, 1:27:29 PM
Mark Wing
· 9108 		Mark Wing
Tuesday, April 17, 2012, 8:55:24 AM