Email notification settings
I'm trying to understand the email notification settings. There are a couple of items that don't work the way I would expect.
Under Administration -> Global -> Notifications Email Item Creator, Email Item Resource, and Email Alerts Enabled don't seem to do anything. The only combination that seems to work is checking one of the Configure Email Alert boxes and checking the corresponding box in the Project Email Alerts dialog for a particular user. For example, if I check "Enable CREATED alerts" in Notifications and check the "Receive alert when item is CREATED" for my user name, I will receive "created" notifications.
Based on what I have seen, if I wanted to notify every Reporter or Assignee every time something happened to their issue, I would have to go into every project, and check the boxes for every user. I know this is not the way it is supposed to work.
Generally, I might want the item Creator or Assignee (Resource) to receive notification when anything happened to their issue. This setting should be available on a global or project level. Is this what Email Item Creator and Email Item Resource (in Global -> notifications) supposed to do?
Thanks.
User75023
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Tuesday, March 6, 2012, 11:29:16 PM |