Replies to email notifications are created as new issues.
I have Converse set up to "Notify" users of changes to their tickets. However, when a user replies to the notification, converse is creating a new ticket instead of appending to the old one.
What am I doing wrong?
··· Would it be that I am submitting to my converse email address, replying with a different address, and changing that address to my converse email address?GeneTuesday, February 7, 2012, 6:01:50 PM
Gene
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Tuesday, February 7, 2012, 5:53:19 PM |