Please make sure that you have installed the scheduler service v4.2. Check for errors in the application log (event viewer) if you already installed it.

Found this error in application log:

Event Type: Error Event Source: Countersoft Gemini - Email Alerts Event Category: None Event ID: 0 Date: 14-11-2011 Time: 11:19:15 User: N/A Computer: xx Description: CounterSoft.Gemini.WebServices - Exception has been thrown by the target of an invocation. could not execute query [ SELECT this.alertid as alertid530, this.issueid as issueid530, this.projectid as projectid530, this.userid as userid530, this.servicecomment as servicec5530, this.alertdata as alertdata530, this.created as created530 FROM geminiissuealerts this ORDER BY this.issueid asc, this.alertid asc ] [SQL: SELECT this.alertid as alertid530, this.issueid as issueid530, this.projectid as projectid530, this.userid as userid530, this.servicecomment as servicec5530, this.alertdata as alertdata530, this.created as created530 FROM geminiissuealerts this ORDER BY this.issueid asc, this.alertid asc] Exception of type 'System.OutOfMemoryException' was thrown. - at CounterSoft.Gemini.WebServices.BaseService.ThrowResponseException(WebResponse response) at CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType) at CounterSoft.Gemini.WebServices.AlertsService.GetAlerts() at Countersoft.Gemini.Scheduler.EmailAlerts.EmailAlertsProcess.ProcessIssueAlerts()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I also see a lot of these but I do not know if they relate to the Converse issue:

Event code: 4005 Event message: Forms authentication failed for the request. Reason: The ticket supplied has expired.

• Scheduler is latest version
• Account in scheduler is an admin account
• I can see the test mails from gemini
• Website allows for anonymous access
• We don't use AD for gemini

Please advise.

Cam you please try and truncate the gemini_issuealerts table and restart the service? Send us all messages from it please.

Description fields of source type CounterSoft Gemini Scheduler after truncating table gemini_issuealerts table and restarting service.

1. CounterSoft Gemini Commons version 4.2.0.3197.
2. CounterSoft Gemini Scheduler version 4.2.0.3197
3. Configuring client http://192.168.6.20:81/gemini
4. Configured Service Manager for client http://192.168.6.20:81/gemini.
5. Tested connectivity for client http://192.168.6.20:81/gemini
6. Retrieved application settings for client http://192.168.6.20:81/gemini
7. Configured client http://192.168.6.20:81/gemini
8. Started process thread for client http://192.168.6.20:81/gemini Scheduler Processor
9. Service started successfully

After a few minutes this came in:

Event Type: Error Event Source: Countersoft Gemini - Email Alerts Event Category: None Event ID: 0 Date: 14-11-2011 Time: 12:41:03 User: N/A Computer: xx Description: System - The operation has timed out - at System.Net.HttpWebRequest.GetResponse() at CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType) at CounterSoft.Gemini.WebServices.AlertsService.GetAlerts() at Countersoft.Gemini.Scheduler.EmailAlerts.EmailAlertsProcess.ProcessIssueAlerts()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Glad all is sorted now, thanks for the update.