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Setting item to a 'Complete' resolution doesn't indicate it as 'done' in Linked tickets

items

Hello!

There is a very nice feature in Gemini, that when a ticket is marked as completed its description has a strike through. This is then visible to other linked/hierarchy tickets and saves you time clicking around to ensure related tasks are finished.

However there seems to be a problem in the feature; Using resolution (which is also configured to be a Final resolution) other than 'Complete' does not strike out the task.

Could this be fixed? Cheers, -Marc

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M0053
· 1 		M0053
Wednesday, October 19, 2011, 9:31:26 AM
Replies (4)
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Edit: It seems to work in Hierarchy items view (With 'Complete' resolution), but not in Links (Regardless of resolution picked)

Cheers, -Marc
M0053
· 1 		M0053
Wednesday, October 19, 2011, 9:38:11 AM
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At the moment it is only working on the status. Feel free to add it to our list: http://gemini.countersoft.com
Mark Wing
· 9108 		Mark Wing
Wednesday, October 19, 2011, 9:57:41 AM
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I tested this, and I'm afraid the issue also applies to status. Despite the status being set it does not strike through 'Finished' linked issues. It only works for Hierarchy items.

Cheers, -Marc
M0053
· 1 		M0053
Wednesday, October 19, 2011, 10:57:50 AM
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Yes, sorry, it will only apply to hierarchy and links within description / comments. But not for item links.
Mark Wing
· 9108 		Mark Wing
Wednesday, October 19, 2011, 11:16:24 AM