Unable to add comments or delete issues since upgrade to v4
Since we upgraded to V4.1 we have not been able to add comments to an issue, there is not even a link to do so and when I click delete on an issue the screen will flash but the issue is not actually deleted.
Looking through system log this error seems to be occurring very often Object reference not set to an instance of an object. at CounterSoft.Gemini.Utility.HttpUtility.GetFullGeminiURL() at CounterSoft.Gemini.Business.ApplicationSettings.GetGeminiConfiguration() at CounterSoft.Gemini.Business.ApplicationSettings.get_Config() at CounterSoft.Gemini.Business.Alerts.IssueAlertHandler.IssueResolutionChange(IssueEventArgs args)
Setup is on a IIS through windows XP Pro sp3 using SQL express
User99094
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Tuesday, October 11, 2011, 9:37:35 PM |
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From which version did you upgrade? do you have asp.net 3.5 sp1 installed? |
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Upgraded from 3.7 and I have every possible microsoft update installed including all optional ones. I do not know if it matters but this database is probably 6+ years old. |
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It might be that the js files did not copy over. Can you please check if the js directory has any files in it? |
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34 JS items in the folder plus a sub folder of tiny_mce that has more JS file and other items. |
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Can you send screenshots of the pages where you are experiencing issues (support at countersoft dot com)? |
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Sent screen shots in but never heard anything back |
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When did you send them? I can't seem to find it, can you re-send? |
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original email was sent on the 12 at 4:05pm and I just forwarded it again. |
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We have replied to your email now. |
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